MReport August 2018

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 3 CO NTE NTS 16 LENDERS, HAVE YOU MET THESE HOMEBUYERS? What are lenders doing to attract a new pool of borrowers as the market continues to fluctuate? 22 COMBATTING CREDIT INVISIBILITY "No-score" borrowers are not the same as "low-score" borrowers, but often get treated as such. Learn how to tap into this vital buyer demographic. 26 SOLDIERING ON When servicemembers come home, they deserve to have a place to call home. Industry leaders have come together to form a council providing support to veteran's assistance programs addressing the struggles behind this fight. 30 OPTING FOR OPTIMIZATION Fintech innovations have the potential to transform and streamline business processes for lenders. But first, they have to embrace them. SPECIAL SECTION 33 2018 OUTSOURCING GUIDE Companies proving themselves to be the go-to gurus among call centers, phone technology providers, collection companies, offshoring, and reporting systems. DEPARTMENTS 4 ARMING THE INDUSTRY These new tools and tech are ensuring a smooth process throughout the mortgage lifecycle. 10 TAKE 5 Rick Sharga, EVP, Carrington Mortgage Holdings 11 MDWELL The 10 Most Affordable Beach Towns in America 16 MCROWD Who's moving on and who's moving up in the industry

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