MReport November 2018

TheMReport — News and strategies for the evolving mortgage marketplace.

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36 | TH E M R EP O RT RoundPoint is a leading, national co-issue servicer, loan subservicer, and residential mortgage lender. As one of the nation's largest nonbank mortgage servicers, it currently services over $80 billion in mortgage assets and is authorized to service loans in all 50 states, the District of Columbia, and the U.S. Virgin Islands. RoundPoint is dedicated to customer service excellence through its commitment to its employees and its recognition that they are the company's most valuable asset. Its corporate mantra, "all in, all win," speaks to the firm's collective determination to work as a team to drive RoundPoint forward for continued success. STAFFING STATS » Year established: 2007 » Number of employees: 970 » Primary locations outside of HQ: Dallas, Texas: Pune, India; Manila, Philippines BENEFITS AND PERKS » RoundPoint's Got Your Back Program: Offers a one-time $500 assistance to RoundPoint employees facing financial hardship. Eligible employees may request financial assistance, either for themselves or an approved family member, for covered medical, housing and utility, funeral, or disaster relief- and damage repair-related expenses that pose a documented hardship. » Tuition Reimbursement: Offers tuition reimbursement to all regular, full-time employees who wish to pursue secondary education in areas related to their current positions or that will prepare them for future positions within the company. » Parental Leave: RoundPoint will grant a parental leave of absence to eligible employees who become parents either through birth or adoption. PRAISE CORNER » Inc. 5000 (2018) » CharlotteObserver Top Workplaces 2017— ranked No. 1 » CharlotteObserver Top Workplaces 2018— finalist » NationalMortgageProfessional Top Mortgage Employer 2017 » Most Connected Mortgage Professional Top 50 List by NationalMortgage Professional—K. Brungardt GIVING BACK American Cancer Society's Making Strides Against Breast Cancer, Special Olympics, Movember Foundation, Loaves & Fishes, Toys for Tots HEADQUARTERS: CHARLOTTE, NC » 866.970.3863 » ROUNDPOINTEXCHANGE.COM KEVIN BRUNGARDT, CEO; BRAD JOHNSON, COO; COLLEEN WINSLOW, CHIEF HUMAN RESOURCES OFFICER RoundPoint Mortgage Servicing Corporation Percent of employees who are women: 56% Percent of employees who are minorities: 48% Waterstone Mortgage was founded in 2000 to offer customers a better experience at the closing table. As the company expands, it continues to focus its efforts on producing high-quality loans, with a strong emphasis on purchase loans. Waterstone's expertise in purchase loans ensures that its team has the knowledge and tools necessary to close loans on time, which is a defining feature of the company. STAFFING STATS » Year established: 2000 » Number of employees: 800+ » Primary locations outside of HQ: Winter Park, Florida; Albuquerque, New Mexico; Conshohocken, Pennsylvania BENEFITS AND PERKS » Flexible work schedules/arrangements » Ongoing training opportunities » Awards and recognition for sales professionals EMPLOYEE SHOUT-OUT Waterstone Mortgage recognizes the achievements of its sales professionals with its monthly volume recognition awards (VRAs). The Momentum Annual Sales Conference in January also features a President's Club Awards Dinner, which honors the company's top producers from the past year. In addition, the company's "Celebrate Success" portal allows employees and managers to publicly acknowledge other employees for a job well done. ROOM FOR GROWTH Waterstone's Training Department is dedicated to providing the best educational opportunities possible, which help employees learn more about the company's technology solutions, processes, and more. Career advancement is an important part of Waterstone Mortgage's company culture, as the company prefers to promote from within, if possible. Waterstone's management team is continuously seeking feedback from our employees, via anonymous surveys and annual reviews, on how they can continue to uphold the positive and engaging company culture. WORD OF MOUTH "OneofmyfavoriteaspectsofWaterstone Mortgageisthegrowthopportunitiesthat areprovided.Istartedwiththecompany 10yearsagoasanadministrativeassistant andcontinuedtoworkallthewayupto VPofNationalFieldSupport.Ithinkthe advancementopportunitiesthatthis companyaffordsareveryrare,comparedto othercorporationsofoursize." —Amy Stierwalt, VP, National Field Support HEADQUARTERS: PEWAUKEE, WI » 262.691.9300 » WATERSTONEMORTGAGE.COM A.W. PICKEL III, PRESIDENT & CEO; DENNIS CREEGAN, CFO; TOM KNAPP, CIO Waterstone Mortgage Corporation L E N D E R / S E R V I C E R L E N D E R / S E R V I C E R

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