MReport November 2018

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 37 SPECIAL FEATURE LBA Ware's mission is to inspire opportunity by creating solutions that become essential to the way mortgage companies operate. A trusted partner to leading mortgage lenders, LBA Ware enables clients to motivate, incentivize, and better leverage the human potential within their organizations. LBA Ware applications automate traditionally manual business processes for which no software solutions previously existed, empowering lenders to create integrated software environments that maximizes their productivity and operational efficiency. STAFFING STATS » Year established: 2008 » Number of employees: 26 BENEFITS AND PERKS » A variety of flexible work arrangements, including a collaborative office environment, work from home/remote work, and access to shared office space through Georgia Tech's Advanced Technology Data Center incubator. Employees are encouraged to go out in the field, network, and get change of scenery to spark creativity. » Paid maternity and paternity leave, as well as family-friendly outings every quarter that are paid for by the company. » An authentically fun, supportive team culture exemplified by activities like pizza lunches; a Halloween costume contest; an ugly holiday sweater contest; fantasy sports leagues/brackets; ping-pong tournaments; volunteering; and a channel on Slack where everyone determines where they want to go for lunch each day. New employees receive a pair of Chuck Taylor sneakers that they are encouraged to wear on Fridays for "Chuck checks." ROOM FOR GROWTH All new employees attend LBA Ware University, a series of structured meetings with each department across the organization. The company also reviews culture and other important processes annually with all employees during the LBA Ware Summit, an annual work/team-building retreat. All employees receive an annual continuing education budget that can be applied to courses, conferences, professional memberships, etc. To support continued year-over-year client growth and maintain zero attrition, LBA Ware plans to hire more client success personnel and software developers. The company is also gearing up to expand its product line, which will provide mortgage lenders with unparalleled insights into their organization. Founded in 1967, Five Brothers is a Certified Women's Business Enterprise (WBE) and privately owned corporation that provides innovative, regulatory-compliant asset and REO management solutions that save time, eliminate errors, and increase efficiency for residential mortgage servicers nationwide. Proven on-the- ground field services, experience-based partnering, advanced technology, and knowledgeable customer and field service professionals empower Five Brothers' clients to maximize asset preservation while reducing costs, streamlining operations, and optimizing borrower relationships. STAFFING STATS » Year established: 1967 » Number of employees: 278 PRAISE CORNER » mPact 2017—Distinguished Female Industry Leader » 2015 Innovation Award (FiveLive Solution) » 2011 Innovations in Lending BENEFITS AND PERKS Flex time, work from home, 401k match, performance bonuses GIVING BACK » Veterans Financial Services Advisory Committee in conjunction with Operation Homefront » Focus Detroit » Susan G. Komen Race for the Cure! » Children's Leukemia Foundation » Karmanos Cancer Institute ROOM FOR GROWTH » Interested employees who have demonstrated excellence are enrolled in an Employee Management Training Program. » Other methods by which employees can receive extended training include Lunch and Learn events, online training modules, and testing. » A management consultant provides monthly scheduled sessions to supervisors to enhance communication and oversight training. WORD OF MOUTH "For the first time in my work history, I feel like I matter; like my work matters; like I have a voice. Five Brothers is a place where you can grow as a person, worker, and as a leader. I have found a place where I feel like I have a family who encourages me to strive to be the best person I can be. I am a current employee of 11 years and look forward to the next 11-plus years!" —Rebecca Sutton, Director, Property Escalations HEADQUARTERS: WARREN, MI » 586.772.7600 » FIVEBRMS.COM JOSEPH BADALAMENTI, CEO; NICKALENE BADALAMENTI-KALAS, PRESIDENT; WILLIAM WALSWORTH, CIO Five Brothers Mortgage Company Services and Securing, Inc. Percent of employees who are women: 74% Percent of employees who are women: 54% Percent of employees who are minorities: 19% Percent of employees who are minorities: 11% M I N O R I T Y O R W O M E N - O W N E D O R O P E R A T E D M I N O R I T Y O R W O M E N - O W N E D O R O P E R A T E D HEADQUARTERS: MACON, GA » 478.202.2222 » LBAWARE.COM LORI BREWER, CEO AND FOUNDER; FINN KLEMANN, DIRECTOR OF BUSINESS DEVELOPMENT; KELLEY MANGEL, DIRECTOR OF MARKETING LBA Ware

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