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TH E M R EP O RT | 13 SPONSORED CONTENT A Time-Tested Team Established in 1884, Proctor Financial has been led by the industry's best minds—both then and now. P roctor Financial, Inc. retains deep roots in the real estate and insurance industry, with origins dating back to 1884. For over a century, the company has grown and adapted, inspiring a culture of innovation and pro- ducing trailblazers and teammates who position the company as a leader the lender-placed insurance and insurance tracking business. Company leadership embodies Proctor's mission of unwavering integrity, dedication to excellence, commitment to service, superior performance, and high-value ex- ecution in the mortgage industry. It's the industry expertise and teammates comprising the team that drives Proctor and its clients to success. Proctor is proud to announce recent promotions of leadership roles in the organization. MIKE COX CEO Cox joined Proctor in 1985, beginning his career in mail ser- vices. He ascended to the role of SVP of Lender Services in 2006. In this position, Cox managed Proctor's lender-placed customer service and claims for hazard and flood insurance. He devel- oped and nurtured multiple, ex- clusive carrier partnerships rated AM Best "A" or better. Over the years, Cox has provided leader- ship in underwriting, insurance programs, and exposure man- agement and will continue to lead Proctor forward with his 33 years' experience and expertise in the industry. MOHAMED ELEWA PRESIDENT & COO Elewa joined Proctor in 2001, acting in various financial roles including Director of Financial Reporting and CFO. In his prior role as EVP, Elewa increased operational efficiencies, improved accuracy and quality in process- ing, and invested heavily in tech- nology, including the development of Proctor's suite of proprietary insurance tracking applications. In tandem, Cox and Elewa's leader- ship will continue to lead Proctor in the direction of growth and prosperity. JODI BUSCH SVP, LENDER SERVICES Hired on the spot, Busch's career at Proctor began in 1997 as an administrative assistant. Busch prioritized education to become a subject matter expert in underwriting and insurance for financial institutions. This knowledge enabled her to rise professionally through the under- writing department. Today, Busch holds 105 insurance licenses. Her previous role as Vice President of Underwriting enabled her to cultivate strong relationships with Proctor's insurance markets. Through good underwriting results, the underwriting team managed to expand Proctor's available catastrophe aggregate to the point that the company has no limitations. In her new role, Busch oversees Proctor's under- writing team, lender-placed claim team, policy production team, and lender-placed account managers. JOE PIERCE VP, OPERATIONS Pierce began his career with Proctor in 2006 as a bilingual loss draft Customer Service Representative, progressing through the organization into positions in Proctor's Call Center and the insurance process- ing team. In 2008, Pierce was promoted to insurance process- ing team management, where he attained the level of Director prior to his recent promotion to VP of Operations. Pierce leads the operations teams to ensure that Service Level Agreements are upheld, client satisfaction remains high, escalations are diffused, and enhancements that support ef- ficiency gains are implemented. Learn More About Proctor P roctor is a wholly owned subsidiary of Brown & Brown. As a $7.8 billion market cap company, Brown & Brown is poised to provide the capital and resources for Proctor to continually upgrade technology, hire skilled teammates, develop new products, and implement en- hancements to address the needs of clients. These advantages position Proctor as a leader in the lender-placed insurance industry. Continued investment in technol- ogy is leading Proctor into 2019 with a focus on advancing the client and borrower experience through new products and services. The 40+ IT professionals that comprise Proctor's Client Technology team are building a robust borrower communication portal to manage and track loan information and activities, rede- signing Proctor's lender-placed in- sourcing administrative program, and strengthening the automation process. In addition, Proctor is introducing an HOA lien tracking service and automated homeown- ers offering. Strategically, Proctor is con- tinuing to create and implement enhancements that facilitate lender-placed insurance admin- istration for mortgage lenders, while stimulating growth within a regulatory compliant, technically secure environment focused on borrower service. Learn more by visiting PFIC.com. "Proctor continues to innovate, invest in technology and people to enhance the client and borrower experience. Our philosophy of constant improvement will ensure compliance in the monitoring of insurance on behalf of our clients and insuring their collateral when necessary." —Mike Cox, CEO, Proctor

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