MReport Jan 2019

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 35 SPECIAL ADVERTISING SECTION: PROPERTY VALUATION GUIDE ServiceLink KEY PERSONNEL Dave Steinmetz Division President, Origination Services Kristy Folino Managing Director, Valuations Danny Wiley SVP Chief Valuation Officer Jeff Swedish SVP National Sales Manager Marco Brenes SVP National Sales Manager CONTACT INFORMATION 1355 Cherrington Parkway Moon Township, PA 15108 1.800.777.8759 Jeff Swedish 412.776.2123 COMPANY DESCRIPTION ServiceLink is the nation's premier provider of digital mortgage services to the mortgage and finance industries. It leads the way by delivering best-in-class technologies, a full suite of products and services, and superior customer service. ServiceLink delivers valuation, title, and closing and flood services to mortgage originators; end-to-end subservicing to mortgage servicers; and default valuation, integrated default title services, vendor invoicing, and claims audit services as well as auction services to mortgage servicers. COMPANY HISTORY Through its predecessor companies, ServiceLink has been offering valuation services since 1983. ServiceLink developed the first appraisal and BPO management solution specifically focused on servicing and default in 1995. In 2005, it offered desktop valuations with exterior inspection, followed by desktop valuations with interior inspection in 2012. ServiceLink later launched the industry-leading technology known as EXOS Appraisal in 2017. GEOGRAPHIC SCOPE AND COVERAGE AREA ServiceLink Valuation Solutions conducts business in all 50 states and has an extensive panel of skilled, experienced valuation professionals. STAFFING More than 3,000. Size of appraiser network: ServiceLink has one of the largest real estate appraiser, broker, and real estate agent panels in the industry. BUSINESS LINES, SERVICES, AND PRODUCTS ServiceLink Valuation Solutions offers a full suite of origination, default, business consulting, and technology-related products and services. • traditional interior and exterior appraisals • residential evaluations • BPOs • desktop valuations • hybrid valuations • AVMs • advisory services INDUSTRY AWARDS, ACCOLADES, AND MILESTONES Winner of 2018 HousingWire Tech 100 Award for EXOS Technologies. Secured Morningstar's highest residential vendor ranking 'MOR RV1' for ServiceLink Valuation Solutions each year since 2016. COMPETITIVE ADVANTAGE ServiceLink offers strength and stability that few in the industry can claim. As part of the Fidelity National Financial family of companies, ServiceLink offers superior financial strength, industry leadership, and insight. ServiceLink is known for its technology solutions through its commitment to innovation and investment. EXOS Technologies is currently the only live, ready, and market-proven cloud-based digital technology available to real estate lenders and servicers. ServiceLink also stands out for its commitment to quality, regulatory compliance, and its highly experienced vendor network. KEYS TO SUCCESS Top talent: With an experienced, innovative leadership team at the helm, ServiceLink is focused on attracting, retaining and developing the best possible talent in every discipline in its organization. ServiceLink ensures the right person is dedicated to the right account, training teams of highly capable, client-focused specialists. Processes: ServiceLink is committed to quality and compliance through its dedicated, full-time risk and compliance team. Clients have confidence in ServiceLink's reliability and integrity to get the job done effectively and efficiently. Technology: ServiceLink's investment in technology is unmatched. With a focus on building scalable, flexible and configuration-based technology, ServiceLink is able to reduce valuation turn times, increase productivity and reduce costs. STRATEGIES AND GOALS FOR 2019 ServiceLink's overall strategy is centered on partnering with clients across the mortgage life cycle to reach their strategic goals, realize greater success, and better serve their customers. ServiceLink delivers best-in-class products, services, and technology solutions with a commitment to upholding the highest standards of quality, compliance and service. This is achieved through ServiceLink's long-tenured, loyal, and vetted supplier base, its technology that is designed and implemented for an automated approach, its engineered processes that are continuously improved, and ServiceLink's people who are experienced and empowered business leaders focused on each product line.

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