MReport February 2019

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 9 MTECH a secure wireless network. This on-site process, rather than the industry-standard end-of-day data entry at the agent's home or office, helps eliminate missed details, speeds the reporting process, and provides imme- diate audit trails with geo-coded date and time-stamped photos. "For over 20 years, JMA has been a leader in borrower outreach strategies tailored to meet the needs of both lenders and borrow- ers alike," said Matthew Preuss, COO of JMA Outreach Solutions. "Our longevity has a great deal to do with our customer service, our processes, and our success rate. But it's also been driven by our ability to adapt to client and market needs. This new in-field technology is a testament to that ability." JMA said that with this new technol- ogy the company can offer its clients the ability to customize each campaign or visit down to the individual borrower. As an example, the campaign details and scripted communications enable JMA to address client-specific outreach needs for things like HUD face-to-face right-party contact and letter delivery, custom modification package presentation and education, or borrower relocation assistance offers. The technology enables the agent to speak directly to the borrower's needs on behalf of the lender or servicer and help ensure a consistent, ac- curate message is conveyed while reducing reputational, regulatory, and financial risk for JMA's clients. Enhancing Lending Solutions MORTGAGE CADENCE'S PARTNERSHIP WITH RADIAN WILL GIVE CUSTOMERS ACCESS TO MORTGAGE INSURANCE SERVICES. M ortgage Cadence, an Accenture company, has integrated Radian's mortgage insurance service into its Enterprise Lending Center solution, further expanding on-platform access to top-tier services. Enterprise Lending Center (ELC) fa- cilitates lending in all forward and reverse mortgage channels and across all mortgage products, including home equity. Through the Radian integration, Mortgage Cadence clients can quickly obtain Radian MI rate quotes, order insurance, and receive order status updates without ever leaving ELC. "At Mortgage Cadence, our goal is to help our clients connect to the providers they want to work with and operate at optimal efficiency," said Brian Benson, Executive Manager of services at Mortgage Cadence. "This integration extends our provider network and offers direct, on-platform access to Radian's mortgage insurance services." The integration centralizes all data and documents related to the mortgage insur- ance transaction and stores this information within ELC to avoid rekeying of informa- tion from external sites. This single-system approach benefits lenders by eliminating the risk of human error, reducing labor and ac- celerating loan closing. "Radian's integration with Mortgage Cadence is a testament of our commitment to making it easier for our customers to do business with us," said Brien McMahon, Chief Franchise Officer, Radian. "With this integration, customers can obtain accurate Radian MI rate quotes with greater speed and accuracy, while continuing to focus on their business." Knight Takes Ernst BLACK KNIGHT HAS ACQUIRED ERNST PUBLISHING CO., ADDING TO A RICH BACK CATALOG OF CLOSING COST DATA TO THEIR LIBRARY. B lack Knight Inc. announced the acquisition of Ernst Publishing Co., a provider of technology and clos- ing cost data for the real estate and home finance industries. With this acquisition, Black Knight plans to more tightly inte- grate the Ernst capabilities into its premier suite of origination solutions, while also making the technology and data available to companies who do not currently use the Black Knight Empower loan origina- tion system (LOS), including Ernst's cur- rent industry partners and clients. Black Knight said that it would augment its existing fee engine with Ernst's capabili- ties including recording fees, transfer taxes, inspection fees, property taxes, and title pre- mium fees to create a unified access point for all fee-related needs. "Without a doubt, Ernst is the leading provider of fee and tax data in the indus- try," said Rich Gagliano, President of Black Knight's Origination Technologies division. "By tightly integrating this technology and data into our origination product suite, we are able to better serve our existing clients. This is another step forward in our mission to provide a truly end-to-end origination solution, which will be unparalleled in the industry." For more than 29 years, Ernst has been a leading provider of fee information to the mortgage industry, offering fee results for loan estimates and closing disclosures in near real-time through web, XML, mobile, and custom-fee engine technology. "Ernst and Black Knight share very

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