MReport May 2019

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 37 SPECIAL ADVERTISING SECTION: TITLE & ESCROW GUIDE ServiceLink KEY PERSONNEL Miriam Moore Division President, Default Services Dave Steinmetz Division President, Origination Services CONTACT INFORMATION ServiceLink 1400 Cherrington Parkway Moon Township, PA 15108 Phone: 800.777.8759 Marco Brenes Jim Gladden Web: COMPANY DESCRIPTION Established in 1967, ServiceLink is the nation's premier provider of services to the mortgage and finance industries. It helps clients achieve their strategic goals, realize greater efficiencies, and better serve their customers by delivering title and closing, integrated default title, valuation, flood, end- to-end subservicing, and auction services. Known for providing best-in-class technology and insight, ServiceLink is committed to upholding the highest standards of quality, compliance and service. KEY FEATURES/BENEFITS ServiceLink provides a multitude of title and close solutions for first mortgage origination, home equity, default and capital markets, including uninsured title reports, ALTA-insured title products, foreclosure title, REO title, field services, signing, and escrow products. ServiceLink utilizes its industry-leading, cloud-based digital platform, EXOS Technologies, to streamline all facets of the mortgage process and reduce inefficien- cies. Using artificial intelligence and other leading data, EXOS automates the traditional title production and curative processes delivering expedited turn times and point-of-sale transparency. • Delivery platform: PaaS and IaaS • Key benefits: EXOS has revolutionized the title and closing process, resulting in expedited delivery, reduced cycle times, and an enhanced user experience. • User Stats: EXOS has helped appraisers, lenders, signing agents, and homeowners process appraisals and close and manage mortgages across the country. COMPETITIVE ADVANTAGE ServiceLink has been providing title and escrow services for nearly half a century, and with highly experienced business leaders, it is able to maintain key relationships with top originators and servicers. ServiceLink also has a steadfast commitment to developing innovative technology, data, and analytics and offers scalable solutions to cater to any size client. ADDED VALUE TO CLIENTS ServiceLink is the industry's largest provider of integrated title services throughout the default cycle including loan modification, deed-in-lieu, pre- foreclosure, REO, CWCOT, post-sale HUD, and VA title. ServiceLink's start-to-finish process provides an unmatched level of service and consistent quality control. In addition, ServiceLink's customized closing and escrow services are uniquely positioned to meet the needs of clients. Using a centralized service model, ServiceLink can address the rapidly changing requirements faced by lenders, mortgage brokers, and real estate agents. Each client is assigned a dedicated service delivery team to ensure custom- ized and consistent service. Ultimately, ServiceLink is proud to offer the right mix of people, services, and technology that lenders rely on to drive performance. KEYS TO SUCCESS ServiceLink leads with a Serve First Culture, putting clients and partners first in all of its lines of busi- ness. Unmatched quality, compliance, and customer service are differentiators for ServiceLink. INDUSTRY AWARDS, ACCOLADES, AND MILESTONES ServiceLink's EXOS Technologies and LoanCare divisions named to HousingWire Tech 100 list in 2018 and 2019. TESTIMONIALS "ServiceLink is at the forefront of service and technology. With EXOS, we have the ability to provide a digital experience that goes beyond the application. It gives our clients increased clarity and transparency through the title, appraisal, and signing process, allowing loan officers and processors to set proper expectations with their consumers." —Dave Steinmetz, Division President, Origination Services "As the leading provider of integrated title services in the default space, ServiceLink continually stands out for its efficiency, expertise, and reliability that our clients have come to expect." —Miriam Moore, Division President, Default Services

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