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MNOTES The Future Is Here to Stay T he era of digital lending is here, and it is becoming an increasingly important aspect in the business and sales strategies of mortgage lenders. As terminologies such as artificial intelligence (AI) and machine learning become ubiquitous for mortgage lenders, this month's MReport takes a look at everything associated with the evolution of technology in lending and what the future could herald for homebuyers increasingly asking for a digital experience. In "The Tech Advantage," MReport speaks with experts for insights on why it's important for lenders to embrace the tech evolution sooner rather than later. Deep-diving into various technologies that are currently impacting the mortgage market and are likely to spur its future, these experts use real-life case studies and examples to provide the big picture of a digital tomorrow while simplifying some of the terms that can often confuse a layperson. With lenders working to utilize technology in order to streamline mortgage processes, "Power of Permission" finds Steve Smith, CEO and Co-Founder of Finicity, answering one crucial question: how the use of consumer-permissioned data set the stage for a more inclusive industry? In "Settling the Matter," Nancy Alley, VP of Strategic Planning for Simplifile, examines the importance of settlement agents in assisting lenders to adopt e-closings and increase their volume of digitally executed loans. If ease of operations, cost savings, and enhanced customer experience are the benefits associated with digital lending, "Into the Breach" by Alok Datta, President of SLK Global, puts the spotlight on the dark side of technology and how lenders can ensure their information remains safe from cybercriminals and data breaches. As a new chapter in lending unfolds, our industry will continue to both transform and be transformed by emerging technology. We hope you will follow that exciting journey with us here, in the pages of MReport. Rachel Williams Editor-in-Chief © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. YOUR business is OUR business! First American Mortgage Services is laser focused on mitigating YOUR cost, risk and exposure by aligning our advanced solutions with YOUR strategic objectives and compliance needs. We are the New First American, over 120 years young, strong and financially secure. Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. 2 | Th e M Rep o RT Publisher Jon Ball contributing editor Abby Gregory online editor theMrePort.coM Ryan Schuette coPy editors Alison Rich emily White Youree heather hill contributors phil Britt Bob Calandra eric Fox Jack Konyk Mark Lieberman creative director Jason Stone art director Jonathan Won associate art directors Bruce Sons Chanyanont Loha-Unchit design director Sean Walker advertising Dina Duncan (214.525.6740) Jason Myers (214.525.6760) Andi Zimmerman (214.525.6724) technology Toby Tull Brandon Shangraw social Media Leon McKenzie Ani Vera circulation/corresPondence Celina Avila corPorate officers chairMan & chief creative officer chief executive officer Mark hulme edward R. Delgado business develoPMent Andi Zimmerman chief financial officer John harrison director of huMan resources ernest Gillespie director of oPerations Toby Tull account executives senior account executive Donna Lott (214.525.6792) sPonsorshiPs Jason Myers (214.525.6760) account executives Renee Charles (214.525.6742) Thomas Griffin (214.525.6754) Kristin Larson (214.525.6713) Ryan McLemore (214.525.6706) Marketing Travis Bogdon Matt hulme Production Kyle Curtis Miguel Martinez Christian McCrossan concierge Celina Avila art direction Jason Stone Sean Walker Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. FORDEFAULTSERVICINGPROFESSIONALS THEFIVESTARINSTITUTE Follow us. 2 | TH E M R EP O RT EDITOR-IN-CHIEF Rachel Williams ACTING EDITOR-IN-CHIEF David Wharton ONLINE CONTRIBUTORS Mike Albanese, Krista Franks Brock, Radihika Ojha, Seth Wellborn COPY EDITORS Brandy Scott CONTRIBUTORS Nancy Alley Alok Datta Radhika Ojha Steve Smith CREATIVE DIRECTOR Jason Stone ART DIRECTOR Jonathon Won DESIGN DIRECTOR Sean Walker ADVERTISING Suzanne Andresen (207.443.3314) Kevin McCrea (214.525.6756) Korry Stagnito (773.800.2246) 2019 EDITORIAL ADVISORY BOARD Danielle Hale, Chief Economist, Realtor.com ® ; Ken Markison, Of Counsel, Weiner Brodsky Kider PC; Alex McGillis, Director of Product Development, Quicken Loans Erik Schmitt, Managing Director of Origination Division, Chase Home Lending; Rocky Stubbs, SVP, Head of Direct Lending, Flagstar Bank Corporate Officers CHAIRMAN & CHIEF CREATIVE OFFICER Mark Hulme PRESIDENT & CHIEF EXECUTIVE OFFICER Ed Delgado CHIEF FINANCIAL OFFICER Dirk Hobgood ACCOUNTING AND HUMAN RESOURCES MANAGER Jake Davis ART DIRECTION Jordan Funderburk, Jason Stone, Sean Walker, Jonathon Won PROFESSIONAL ASSOCIATIONS FORCE: Annie Collier (214.525.6740) Legal League 100: Lindsay Wolf (214.525.6786) American Mortgage Diversity Council, National Mortgage Servicing Association, Property Preservation Executive Forum: Derek Templeton (214.525.6757) No part of this publication may be reproduced without written permission from the publisher. ©2019 REO Publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials.

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