MReport November 2019

TheMReport — News and strategies for the evolving mortgage marketplace.

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32 | M R EP O RT Top 25 Companies in Mortgage & Servicing Colonial is a national, multi-service financial institution, and one of the largest mortgage servicers in the country, with a servicing portfolio of $24 billion. Colonial operates three mortgage origination divisions: Colonial National Mortgage, a leading retail lender; CU Members Mortgage, which provides mortgage services for credit unions nationwide; and Community Bankers Mortgage, which provides mortgage origination and servicing to community banks as well as a network of eight consumer/commercial banks in North Texas. STAFFING STATS Year Established: 1952 Employees: 615 Additional Offices: Colorado and Texas GIVING BACK Housing Opportunities of Fort Worth Junior Achievement of the Chisholm Trail The Optimist Club of Fort Worth Samaritan House of Fort Worth Women's Center of Tarrant County PRAISE CORNER A+ rating from the Better Business Bureau Rated Five Stars by Bauer Financial Rated a top servicer by Fannie Mae's Servicer Total Achievement and Rewards BENEFITS AND PERKS At Colonial, employee benefits include profit-sharing and a 401k match program, as well as fitness and tuition reimbursement programs and PTO with rollover and unlimited sick days. Colonial has a Diversity and Inclusion Steering Committee whose mission is to continue to embrace an inclusive work environment where differences are celebrated, employees are engaged, debate is respected and where diversity of thought leads to innovative solutions. The company also holds an annual health fair as well as offering health, vision, dental, and cancer insurance; employee mortgage loan benefits; and up to a 0.5% discount on auto loans. LENDER/ SERVICER LENDER/ SERVICER HEADQUARTERS: TROY, MI; 800.945.7700; FLAGSTAR.COM Alessandro DiNello, President & CEO Lee Smith, COO Jim Ciroli, CFO HEADQUARTERS: FORT WORTH, TX; 817-390-2000; GOCOLONIAL.COM J. David Motley, President Allen Maulsby, COO Ben Dempsey, CFO Flagstar Bank Colonial Savings, F.A. 66.6% Percentage of employees who are women 27.3% Percentage of employees who are minorities 68.6% Percentage of employees who are women 40% Percentage of employees who are minorities Flagstar Bank is a $22 billion federal savings bank with 160 branches in Michigan, Indiana, California, Wisconsin, and Ohio. Flagstar provides home loans through a wholesale network of third-party originators, as well as 88 retail locations in 26 states. Flagstar is a leading national originator and servicer of mortgage and other consumer loans, handling payments and record keeping for $204 billion of loans representing nearly 1 million borrowers. Year Established: 1987 Employees: 4,100 Additional Offices: Bellevue, Washington; Jackson, Michigan; Dallas, Texas; Jacksonville, Florida GIVING BACK Greenpath Habitat for Humanity Junior Achievement Local Initiatives Support Coalition Urban Development Corporation PRAISE CORNER Fannie Mae Star Servicer (2016, 2017, 2018) Metro Detroit's Best & Brightest Companies to Work For (2017, 2018, 2019) MBA Diversity and Inclusion Residential Leadership Award for Organizational Diversity (2017) Diversity & Inclusion award from Bank Insurance & Securities Association (2019) BENEFITS AND PERKS Flagstar offers an array of employee perks, including flexible work arrangements, free flu shots, free financial consulting services, and days off for wellness check-ups and community involvement work. Flagstar also offers an employee stock purchase plan with a 15% discount, retirement planning assistance, and a 401(k) plan with a company match. Additionally, there is a retail discount program for employees and for managers to award points to their team members. Managers can also present these "Star awards" to employees who excel.

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