MReport April 2020

TheMReport — News and strategies for the evolving mortgage marketplace.

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Page 4 of 67

M R EP O RT | 3 M R EP O RT | 3 CO NTE NTS SPECIAL REPORT 14 COVID-19: THE INDUSTRY RESPONDS The spread of COVID-19 has caused havoc on Wall Street and businesses. What has been the impact on the mortgage industry, and what are leaders doing to protect homeowners? 21 ECONOMIC, HOUSING IMPACTS OF THE VIRUS Danielle Hale, Chief Economist at, discusses the impact the disease is having on the U.S. economy and its possible effects on the housing market. FEATURES 30 CREATING AN ATMOSPHERE OF POSITIVE DISRUPTION Anticipating and embracing change is essential for every successful mortgage lender. 34 CLOSING THE HOMEOWNERSHIP GAP Here's why down payment assistance can serve a critical role in helping first-time home- buyers achieve the American dream. 37 DATA PRIVACY FOR MORTGAGE LENDERS: CCPA AND BEYOND The California Consumer Privacy Act brings many compliance concerns to the table, and other states are likely to follow in its footsteps. Here's what you need to know. DEPARTMENTS 7 MDWELL California Dreamin' 8 EXPERT INSIGHTS Kristy Fercho, EVP and President of Mortgage for Flagstar Bank 10 MCROWD Who's moving on and who's moving up in the industry.

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