MReport April 2020

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M R EP O RT | 5 MTECH deeper borrower relationships and increased customer retention. "Black Knight continues to innovate with urgency. We are committed to developing best- in-class solutions and, when appropriate, acquiring proven technologies to accelerate our time to market for our clients," said Anthony Jabbour, CEO of Black Knight, Inc. "We share a com- mon vision with Quicken Loans for the future of customer service, and by building upon its proven platform, we are able to acceler- ate the delivery of this powerful solution. Quicken Loans has been a long-time client, and we are ex- cited to broaden our relationship with them." Quicken Loans has a heritage of using technology to make the mortgage process easier. The com- pany has been offering mortgages online since the late 1990s. In 2016, Quicken Loans revolutionized the mortgage industry yet again with the introduction of Rocket Mortgage – the first fully digital mortgage experience. Today, 98% of all home loans originated by Quicken Loans utilize Rocket Mortgage technology. These innovative technologies along with an award-winning culture and client experience have led to Quicken Loans being ranked highest in the country for customer satisfaction in pri- mary mortgage origination by J.D. Power for the past 10 consecutive years, 2010–2019. The company was also ranked highest in the country for customer satisfac- tion among all mortgage servicers the past six consecutive years, 2014–2019. Quicken Loans developed the Cyclops software in 2016 from the heart of downtown Detroit. With fintech provider Quicken Loans blazing the trail, downtown Detroit has become a national tech hub–attracting dozens of international tech companies, including Microsoft, LinkedIn, Amazon, Google, Pinterest, Snapchat, Twitter, Uber, and StockX–among the growing list of companies located there. Black Knight is renowned in the industry for its innovative technology, data and analytics that cover the entire spectrum of the real estate and mortgage life cycles based on an unwavering commit- ment to client support. Quicken Loans will be among the initial clients to use Black Knight's customer service solution. The financial terms of the deal were not disclosed. Hyland Acquires Learning Machine THE TECHNOLOGY LEVERAGES BLOCKCHAIN TECHNOLOGY TO AUTHENTICATE DOCUMENTS AND CONTENT. H yland has announced its acquisition of Learning Machine, an innovator in blockchain-anchored digital cre- dentialing solutions. The acquisi- tion was effective February 1, 2020. Learning Machine is a pioneer in leveraging blockchain technol- ogy to authenticate documents and content. Its credentialing solution facilitates the creation and sharing of blockchain-secured digital records that are recipient owned, vendor independent and verifiable anywhere. The Learning Machine Issuing System allows any organization to easily design their records, import recipient data, issue records and manage the entire credentialing lifecycle. The system allows governments, companies and educational insti- tutions to issue blockchain records at scale, rooted in any blockchain they choose. "This acquisition is a major step toward our goal of revolutionizing the way organizations electroni- cally exchange trusted records," said Bill Priemer, President and CEO of Hyland. "The addition of Learning Machine's digital credentialing solutions to Hyland's content services platform will enable our customers to generate and manage digital documents that are both easily shareable and instantly verifiable." "The use of blockchain technol- ogy for digital credentialing has become an increasingly urgent need as governments, educational institutions and organizations seek to combat fraud, mitigate risk and relieve administrative burdens associated with the exchange of content," said Chris Jagers, CEO of Learning Machine. "This ac- quisition creates significant value for Learning Machine customers who will gain the full ben- efit of Hyland's notable support, partnership and accountability." According to Hyland, one of the most prevalent uses of the Learning Machine technology today is the issuing of digitally secured diplomas and transcripts for and by higher education institutions. "With over 900 of these institutions already leveraging the Hyland content services platform, these customers stand to benefit from Learning Machine's ability to share and deliver authenticated content. Additionally, Hyland looks forward to accelerating the diversification of Learning Machine solutions across the vertical markets and geographies in which Hyland is already well positioned to help organizations deliver better experiences to the people they serve." $150M Housing Trust Announced From Apple's Funds THE GRANT CAME ABOUT FROM THE TECH GIANT'S $2.5 BILLION COMMITMENT MADE IN 2019. T he Silicon Valley Hous- ing Trust announced the launch of Apple's $150 mil- lion Affordable Housing Fund. This fund is funded by a $150 million grant to the Housing trust with the goal of building more af- fordable housing in the Bay Area. These funds are part of Apple's $2.5 billion commitment to try and alleviate California's afford- ability crisis. "This is exactly what we mean when we talk about creating bolder measures and greater equity in the region," said Kevin Zwick, CEO of Housing Trust Silicon Valley. "This grant creates opportunities to do what couldn't be done otherwise, and we're excited by the impact this fund will have." Amie Fishman, Executive Director of Non-Profit Housing Association of Northern California, said this fund will "inspire innovative solutions from around the Bay Area, and we can't wait to see the solutions our affordable housing industry "The use of blockchain technology for digital credentialing has become an increasingly urgent need as governments, educational institutions and organizations seek to combat fraud, mitigate risk and relieve administrative burdens associated with the exchange of content." — Chris Jagers, CEO, Learning Machine

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