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M R EP O RT | 29 INDUSTRY MVP SPOTLIGHT KEY PERSONNEL Tom Millon CEO, Computershare Loan Services U.S. Jeff Johnson COO Randy Lightbody Chief Revenue Officer Toby Wells President of Servicing and Capital Markets CONTACT INFORMATION Company Headquarters: Ponte Vedra, Florida Phone: 904.543.0052 Web: www.computershareloanser- vices.com Computershare Loan Services (a dba of Specialized Loan Servicing LLC) CLS NMLS ID 2168 • CMC Funding NMLS ID 41998 Valuation products licensed under Computershare Valuation Services LLC Computershare Loan Services COMPANY DESCRIPTION Computershare Loan Services (CLS), part of the Computershare group of companies, is an interna- tional third-party mortgage service provider. CLS currently administers over $130 billion of assets globally and support hundreds of thousands of customers throughout the life- cycle of their loans. With several U.S. acquisitions, CLS created an end-to-end suite of services that includes fulfilment, valuations, secondary marketing, and servicing solutions as well as a mortgage cooperative. On July 1, 2020, these services were unified under the Computershare Loan Services name, reinforcing CLS as a strong, single-source partner for mortgage originators, servicers, hedge funds and other financial services companies. BUSINESS LINES, PRODUCTS & SERVICES CLS' mortgage cooperative: Capital Markets Cooperative (CMC) is comprised of a nationwide network of independent mortgage bankers, credit unions, and financial institu- tions. CMC negotiates partnerships with the industry's top investors and service providers to provide members with pricing incentives and discounts on business services. Because of CMC, mid-market lend- ers can more easily compete, suc- ceed, and grow their business. • The CLS fulfillment team provides private label fulfillment services to originators seeking to scale operations while lowering costs and improving performance. Clients' rely on their U.S.- based services to outsource components of fulfillment or, if needed, the entire process. • CLS' collateral valuations products ensure that the process is managed efficiently with a higher quality valuation the first time—so lenders and investors can make decisions with confidence. The valuations team has adopted AI (artificial intelligence) and ML (machine learning) across its suite of products to deliver quality, consistency, and reduced risk for clients. • CMC Funding, part of the Computershare group, delivers significant value to banks, credit unions and independent mortgage lenders as one of the largest co-issue buyers in the market. The power of CMC Funding's platform provides clients with better execution and competitive pricing on the sale of their MSRs. • The CLS servicing team is committed to the performance of every client's portfolio—including those with special complexities and various asset types. CLS' end-to-end asset management strategies help minimize risk and achieve high net recovery for clients'. COMPETITIVE ADVANTAGE CLS helps propel clients toward growth at each stage of their busi- ness evolution—all while maintain- ing flexible processes that help clients' quickly respond to regulatory changes without costly infrastructure investments. CLS' solutions span the mortgage continuum and many clients tap into the full suite of solu- tions while others choose only the components that address their spe- cific goals. INDUSTRY AWARDS, ACCOLADES, AND MILESTONES • S&P, Fitch Ratings, and Moody's highly rate CLS' investment in management, servicing, and growth. • Fannie Mae selected CLS for their 2018 and 2019 STAR (Servicer Total Achievement and Rewards) program. • Federal Housing Administration designated CLS as a Tier 1 loan servicer. • Freddie Mac presented CMC Funding with their Servicer Honors and Rewards Program (SHARP) Award.