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A Perspective on Priorities A s I write these words, we're only a few months away from the next presidential election—and in the midst of an ongoing pandemic, with the economy reeling and job losses mounting. Needless to say, much is riding on November's election results, regardless of which party you're pulling for. In this issue of MReport, we take a look at the housing priorities and policies that are in play and how they could reshape the future of the mortgage sector. In our cover story, "Housing Policy for a Nation in Crisis," MReport speaks to economists and subject matter experts from the AEI Housing Center, SitusAMC, the Urban Institute, and more about changes at HUD and the FHA, critical Supreme Court rulings, and steps the federal government has taken to assist struggling homeowners. Next up, we bring you "In a World Gone Remote, Lenders Have a Choice to Make," written by Paul Anselmo, CEO and Founder of Evolve Mortgage Services and SigniaDocuments, Inc. He explores how the onset of COVID-19 has not only accelerated the use of remote notarization—it has made it a necessity. In "The Resilience of Hispanic Homebuyers," 2020 NAHREP President Sara Rodriguez explores how this sector of buyers may be instrumental in stabilizing the purchase markets, and not for the first time. Finally, in "There's No Turning Back from Digital Labor," Craig Riddell, EVP and Chief Business Officer for LoanLogics, discusses why making the move to digital requires an understanding of how automation and new technologies make the work more meaningful and valuable. These are turbulent times, and we appreciate you continuing to turn to MReport for the latest news and insights you need. Welcome to our August edition. David Wharton Managing Editor 2 | M R EP O RT MNOTES © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. YOUR business is OUR business! First American Mortgage Services is laser focused on mitigating YOUR cost, risk and exposure by aligning our advanced solutions with YOUR strategic objectives and compliance needs. We are the New First American, over 120 years young, strong and financially secure. Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. 2 | Th e M Rep o RT Publisher Jon Ball contributing editor Abby Gregory online editor theMrePort.coM Ryan Schuette coPy editors Alison Rich emily White Youree heather hill contributors phil Britt Bob Calandra eric Fox Jack Konyk Mark Lieberman creative director Jason Stone art director Jonathan Won associate art directors Bruce Sons Chanyanont Loha-Unchit design director Sean Walker advertising Dina Duncan (214.525.6740) Jason Myers (214.525.6760) Andi Zimmerman (214.525.6724) technology Toby Tull Brandon Shangraw social Media Leon McKenzie Ani Vera circulation/corresPondence Celina Avila corPorate officers chairMan & chief creative officer chief executive officer Mark hulme edward R. Delgado business develoPMent Andi Zimmerman chief financial officer John harrison director of huMan resources ernest Gillespie director of oPerations Toby Tull account executives senior account executive Donna Lott (214.525.6792) sPonsorshiPs Jason Myers (214.525.6760) account executives Renee Charles (214.525.6742) Thomas Griffin (214.525.6754) Kristin Larson (214.525.6713) Ryan McLemore (214.525.6706) Marketing Travis Bogdon Matt hulme Production Kyle Curtis Miguel Martinez Christian McCrossan concierge Celina Avila art direction Jason Stone Sean Walker Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. FORDEFAULTSERVICINGPROFESSIONALS THEFIVESTARINSTITUTE Follow us. EDITOR-IN-CHIEF Rachel Williams MANAGING EDITOR David Wharton REPORTERS Mike Albanese COPY EDITOR Brandy Scott ONLINE CONTRIBUTORS Krista Franks Brock Chuck Green Phil Hall Andy Beth Miller CONTRIBUTORS Paul Anselmo Craig Riddell Sara Rodriguez Joe Welu EXECUTIVE CREATIVE DIRECTOR Jonathon Won CREATIVE DIRECTOR Jason Stone ADVERTISING Kevin McCrea (214.525.6756) 2019-2020 EDITORIAL ADVISORY BOARD Danielle Hale, Chief Economist, Realtor.com ® ; Ken Markison, Of Counsel, Weiner Brodsky Kider PC; Alex McGillis, Director of Product Development, Quicken Loans Erik Schmitt, Managing Director of Origination Division, Chase Home Lending; Rocky Stubbs, Managing Partner, Excelsior Dynamic Corporate Officers PRESIDENT & CHIEF EXECUTIVE OFFICER Ed Delgado CHIEF FINANCIAL OFFICER Jonathan Hughes ART DIRECTION Jordan Funderburk, Jason Stone, Jonathon Won No part of this publication may be reproduced without written permission from the publisher. © 2020 Five Star Global, LLC. All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials.