MReport September 2020

TheMReport — News and strategies for the evolving mortgage marketplace.

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M R EP O RT | 9 MCROWD JEFF WEINER Gateway First Bank in Tulsa, Oklahoma, has appointed Jeff Weiner as its Chief Information Officer. In this role, Weiner will be responsible for evaluating Gateway's existing technologies and processes and advising on the best strategies to streamline all internal operations as well as external systems and platforms to improve the customer experience. He will also oversee the enterprise delivery and vendor management functions of the company. "One of the key building blocks at Gateway—and an area that is quickly becoming one of our core competitive advantages—is our technology," said Scott Gesell, CEO of Gateway. "Jeff has significant experience in IT, with specific expertise in financial technol- ogy integration as well as in managing other key core functions. With his help, Gateway will continue to advance on its commitment to technology solu- tions to support its business activities today and in the future. Jeff is a strong addition to the team, and we look forward to working with him." Weiner has 30 years' technology, operations, and transformational leadership experience. Prior to joining Gateway, he held multiple leadership roles in financial services and banking, retail operations, and technology ser- vices. Most recently, Weiner served as CIO at Fiserv, Inc., leading technology strategies for Fiserv Output Solutions, a $2 billion division of the company. He earned his MBA from Wake Forest University and is Six Sigma Black Belt Certified. "Gateway utilizes best-in-class technology to deliver a great customer experience and promote growth," said Weiner. "My goal is to ensure that infor- mation technology adds the maximum value to Gateway and its customers. I am excited to join this well-diversified and unique financial institution." SERVICE PROVIDERS NICOLE BOOTH Notarize, a digital notary platform, announced that the company has hired financial industry veteran Nicole Booth as EVP of Public Affairs. Booth will bring more than 15 years' working with state and federal govern- ment bodies, trade associations, and advocacy groups to oversee Notarize's public affairs activities. Booth's experience focuses on the mortgage industry's transformation through technology, specifically with remote online notarization, eClosing, block- chain, and data privacy, and security. "At Notarize, we are transform- ing industries stuck in paper due to technology and regulatory barriers," Notarize CEO Pat Kinsel said. "We are building products and driving legislative change to move industries forward, and I'm happy to have Nicole on board to accelerate our efforts working with government and trade associations to pull the future closer." Before joining Notarize, Booth spent nearly a decade at Quicken Loans, where she led government affairs and oversaw the company's advocacy agenda as the VP of Public Policy. Booth designed and built Quicken Loans' first-ever Government Affairs State Team covering all 50 states, and she orchestrated and led separate financial services trade as- sociation coalitions on data protection and telecommunications. JONNINE ERAS LERETA, a national real estate tax and flood services provider, has promoted Jonnine Eras, a 21-year tax servicing veteran, to SVP of tax operations. In her new role, Eras will continue to manage operational efficiencies and excellence with the departments that deliver standard tax service to more than 4,000 clients as well as the company's customer facing client care and new client implementation teams that make tax service and conversions simple for our customers and their borrowers. "Jonnine's expertise and leadership are invaluable for the LERETA team," said Jim Micali the company's COO. "Jonnine was part of our core tax team in the early years of LERETA, her contributions across our products and services are numerable, and we are ex- cited for her continued advocacy and support of extraordinary service." Eras, who joined LERETA 1999 is committed to empowering her team to grow and challenging them to expand their efforts to have a positive effect on the organization. "My team has what it takes to make a positive differ- ence for our clients; they know more than anyone how to deliver exception- al service. I am proud to be a part of it," said Eras. "I look forward to continuing our efforts to provide above aver- age industry SLA metrics, optimize payment processing efficiencies with agencies, and simplify the new client implementation process—making it easy and comfortable to make the switch to a new tax vendor." MICHELLE GILLAN MICHAEL WILBERTON Radius Financial Group Inc. announced the hire of Michelle Gillan as Chief Experience Officer (CXO) and Michael Wilberton as CFO. Gillan brings more than 20 years' experi- ence leading and developing cross- functional partner- ships in addition to driving investment prioritization and resource allocation. She is particularly adept at building teams to streamline, re-organize, and improve the customer experience while reducing costs of delivery. Wilberton brings with him an exten- sive background in corporate finance, treasury, financial planning and analy- sis, tax, investor relations, strategic planning, and risk management along with a deep appreciation for radius and its unique position driving their explosive growth and transformation of the residential lending market. "I can't imagine a more exciting time to join radius," Wilberton said. "Radius is leading the transformation and digitization of the mortgage bank- ing industry." INDUSTRY GROUPS ED DELGADO JONATHAN HUGHES TODD STORCH Five Star Global, a producer of publications, events, and membership groups supporting the U.S. residential mortgage market, real estate, and mid- market mergers and acquisitions, an- nounced the appointment of K. Todd Storch as CEO and Jonathan Hughes as CFO and VP of Operations. Five Star announced that long- time President and CEO Ed Delgado has been appointed by the board of directors as Chairman Emeritus for Five Star Global. A 25-year mortgage industry veteran, Delgado joined the company in 2010. He previously served in executive positions at Wells Fargo and Freddie Mac. As Chairman Emeritus, Delgado will continue to provide strategic advice and industry expertise to the stewardship of Five Star Global, its subsidiaries, and the board of directors. "It has been a privilege to be at the helm of Five Star over the past decade and oversee the company through its expansion into new markets. Five Star's exemplary team has always been central to our success. The ad- dition of Todd and Jonathan will aug- ment the company with the strength, experience, and leadership critical to the future success of Five Star," Delgado said. A graduate of Texas A&M University with a Bachelor of Business Administration in Accounting, Todd Storch's experience ranges from "Big 8" accounting work where he assisted with taking companies public to being the CEO of startup organizations— driving strategy and operational plans for profitable growth. "I am excited to bring my passion for leading teams and developing strategic plans to Five Star and its partners. Five Star has a great busi- ness model and talented staff that are positioned to allow the company to capitalize on new opportunities. I am looking forward to leading that growth," Storch said. Rounding out this new executive team is Jonathan Hughes, previous Head of Finance and Manufacturing at Shinola—an American luxury goods retailer based in Detroit. In this role, he oversaw multiple depart- ments including Accounting, Finance, Manufacturing, Purchasing, Supply Chain and Production Planning, Inventory Control, and Facilities. Know someone moving up in the industry? Email us at

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