MReport January 2021

TheMReport — News and strategies for the evolving mortgage marketplace.

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M R EP O RT | 5 MTECH and reduced risk factors to existing legacy systems. Additionally, Tavant has appoint- ed two Banktech practice drivers, Michael Livi and Debarchana Roy. Livi, based in New York, is an industry veteran of 17 years and is passionate about powering the sales cycle of emerging financial tech- nologies to financial institutions. Roy, located in San Francisco, has more than 12 years' industry experi- ence and joined Tavant from Wells Fargo, where her accomplishments provided consistent strategic and sales growth. This move represents an ad- ditional geographic expansion for Tavant, which launched its Digital Factory practice in Dallas in 2019. Boosting Lender Productivity ACES SYSTEM UPDATES INCLUDE IN-APP REPORTING AND UPDATED USER INTERFACE. A CES, a provider of enterprise quality management and con- trol software for the financial services industry, announced the release of several key features and enhancements to its ACES Quality Management & Con- trol Software. The updates are designed to improve reporting through the system and create a highly customizable, easy-to-use experience. Commonly reported data is now available for reporting di- rectly in the ACES user interface (UI) through a library of standard reports. ACES worked to provide simpler, flexible, and intuitive user experience with more options for clients to customize their ACES environments. This allows users to create their own reports or modify default reports to drill down on specific data points, as well as apply filters, sort columns and set order preferences. "With higher loan volumes comes a higher risk of compro- mises to loan quality, increasing the need to utilize technology that mitigates risk while boosting productivity and quality," ACES CEO Trevor Gauthier said. "The newest enhancements to ACES' user interface and reporting functionality are part of our ongo- ing strategic initiative to improve direct access to live data. Whether lenders need to quickly distribute reports or better understand their productivity, ACES improves their efficiency while providing better control over quality and costs." In addition, ACES has up- dated the look and feel of its UI to align the aesthetic elements of the ACES Quality Management & Control Software with the company's recent rebrand while maintaining core functionality and data analysis capabilities. The improved layout features independently scrolling sections, drag-and-drop items, improved menu navigation, and simplifica- tion of users' ability to brand their environments. Upgrades to the UI and reporting were driven by client research and feedback from ACES users. "Soliciting user feedback is an invaluable step in our pro- cess of continuously adapting our system to fit lenders' ever- changing needs," Gauthier said. "We strive to continue delivering the most flexible technology on the market for improving audit efficiency, boosting team produc- tivity and helping lenders make better-informed decisions across lines of business, and in service of that goal, ACES invested in a team whose sole purpose is to continuously modernize our technology and improve the user experience." Automating Mortgage Origination HOMEPOINT PARTNERS WITH APPIAN TO ACCELERATE I.T. THROUGH LOW-CODE AUTOMATION TECHNOLOGY. H omepoint, a lead- ing, national mortgage originator and servicer, announced it selected the Ap- pian Low-Code Automation Platform. The shift to low-code represents a significant technol- ogy transformation for Home- point, enabling scalability and flexibility to accommodate the needs of partners and customers while maintaining a low-cost structure. "The ability to evolve technol- ogy faster is becoming more important within the operations of every business; things are changing at a rapid pace," said Phil Shoemaker, President of Originations at Homepoint. "By integrating Appian's low-code technology, this gives Home- point a huge advantage over our competition, because it allows us to more directly empower the business to rapidly change workflow and business pro- cesses without going through a costly and cumbersome software development process that often delivers only a portion of what the business needs." Homepoint reported that the adoption of low-code technology enables the company to deliver a more refined and seamless loan origination and servicing experi- ence in a variety of ways: » Faster loan processing – Drastically reduces processing time from hours to minutes, giving the ability to respond to issues quickly and provide bro- kers and customers accelerated certainty on applications. » Real-time visibility – Provides easy-to-use dashboards and interfaces giving loan of- ficers and processors the ability to monitor processes whenever they want. » Improved data integrity and accessibility – Offers reliable applications that de- crease human error and allow Homepoint to learn more about customer preferences by analyz- ing data to help brokers take anticipatory steps to retain their business. "We are excited to see low- code automation at the fore- front of the mortgage industry," said Mike Beckley, CTO and Founder at Appian. "Low-code development is the future of lending, as companies opt for a simple, seamless digitized solu- tion that maximizes speed and flexibility over big-budget mono- lithic loan origination systems. The combination of low-code speed and powerful process automation allows fast-growing and forward-thinking companies like Homepoint to not only be competitive but lead in their industries." LoanMonkey and Valligent Technologies Partner to Enhance Borrower Experience THE COMPANIES HAVE INTRODUCED A FASTER, MORE INTERACTIVE VALUATION PROCESS. L oanMonkey and Val- ligent Technologies have partnered to provide the "With higher loan volumes comes a higher risk of compromises to loan quality, increasing the need to utilize technology that mitigates risk while boosting productivity and quality" —Trevor Gauthier, CEO, ACES Systems

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