MReport July 2021

TheMReport — News and strategies for the evolving mortgage marketplace.

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M R EP O RT | 3 M R EP O RT | 3 CO NTE NTS FEATURES 14 KEEPING THE AMERICAN DREAM WITHIN REACH The path to homeownership still exists, but the obstacles along the way have changed. Industry experts discuss how we can best help prospective buyers surmount these challenges. 18 GAMECHANGERS: LEADERSHIP ADVICE AND TOOLS THAT ENHANCE CAREERS It's time to look at your arsenal to confirm that you are doing your best and instilling the best in your team. 22 THE ROUGH ROAD AHEAD FOR THE MORTGAGE INDUSTRY Rates are increasing and refinance demand has dropped. The industry is now overstaffed and the overhead is hurting lenders' bottom lines. 26 THE IMPORTANCE OF INCLUSIVE MARKETING People often confuse diversity and inclusion with inclusive marketing, but they are not one and the same. 30 AN UPHILL JOURNEY Halfway into 2021, lenders face new regulations, a new administration, and other major changes. EXPERT INSIGHTS 21 Paul Gigliotti, President, AXIS Lending Academy 29 Peter Muoio Ph.D., Senior Director, SitusAMC DEPARTMENTS 4 MTECH Drawing the mortgage space closer to an all-digital process. 8 MDWELL Experts examine the No. 1 way to replenish housing inventory. 9 MCROWD Who's moving on and who's moving up in the industry?

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