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14 | M R EP O RT know someone moving up in the industry? email us at Editor@theMReport.com. on Total Expert's current momen- tum—aligning the company to a customer-driven growth strategy and continuing to create an inspiring place to work." Gaydos joins from Talkdesk, where he was COO for the past two years. Chad was instrumental in building out the executive team at Talkdesk, and key to the company's recent disruptive growth. Gaydos has two decades of executive leadership from Skillsoft, the world's largest corporate learning software provider, and SAP, the largest global enterprise application software company. At Skillsoft, he served as CRO and COO, leading all aspects of go-to-market in the Americas, Europe, the Middle East and Africa, and Asia-Pacific. In his role as COO for SAP's Regulated Industries business, Gaydos led the strategy, operations, revenue perfor- mance, customer relationships, and total customer satisfaction in federal, state, and local government, utilities, and healthcare markets throughout the United States. "As we enter a new year, Total Expert enters a new phase of growth. That's why I'm beyond excited to wel- come Chad Gaydos as our President. Chad is absolutely the right person for this critical job and has an incredible record of leading category-defining, high-growth companies at global scale to even greater success," Total Expert Founder and CEO Joe Welu said. "He shares my passion for helping customers win through innovation and digital transformation. As the financial services industry contin- ues to modernize, Total Expert is fortunate to be a key technology partner to many of the companies leading the pack. I'm confident that Chad's unmatched drive for customer excellence, combined with his deep experience scaling businesses for growth will unlock our next level and continue to create tremendous value for our customers." Modern financial brands are all seeking to build lifelong relationships with customers by delivering better outcomes at every stage of their financial journey. These organizations have an immense amount of custom- er data at their fingertips, but often lack the tools to act on it and improve the customer journey. By combining customer intelligence with CRM and marketing automation, Total Expert enables banks and lenders to easily transform customer data into valu- able insights, then use automation to take action through higher quality engagement across the customer life- cycle. The result is a data-driven but human-first approach for educating, engaging, and advising customers on the right products and services at the right time in their life. MIKE NOLAN Fidelity National Financial Inc. (FNF) has announced that Mike Nolan, the FNF's current President, will assume the role of CEO. Randy Quirk, FNF's current CEO, will assume the position of Executive Vice Chairman on the company's Board of Directors. Nolan has been with FNF for more than 35 years and has served at all levels of leadership throughout the organization. He will assume the ex- panded responsibilities of CEO and will lead all activities related to the growth and expansion of the company's title insurance-related businesses and op- erations, overall financial performance, and investor relations. "Mike knows FNF and the title insurance industry inside and out and is a passionate leader who is focused equally on the development of people and the disciplined execution and performance of the business," Quirk said. "I want to thank Mike for his incredible leadership and contri- bution to FNF's success as President over the last six years and congratu- late him on these exciting and well- deserved new responsibilities." In his new role as Executive Vice Chairman, Quirk will continue to promote FNF's real estate technology efforts, the expansion of FNF's digital initiatives, and strategic investments in title insurance and technology-related merger and acquisition activities. "Randy is a consummate leader, friend, and business executive and has guided FNF to be the undisputed frontrunner in the title insurance industry, and we welcome him to his new position as Executive Vice Chairman," said William P. Foley II, FNF Chairman of the Board. "Randy has created an organization with a culture of performance in a way that values its people, clients, and share- holders and has left a permanent mark on the legacy of the FNF family of companies." "There is no doubt in my mind that Mike will continue FNF's long legacy of unmatched financial performance in our industry and will provide the experience and insight needed to lead FNF's title insurance, settlement ser- vices, and technology businesses into the future of real estate," Foley added. ALEXANDRA TEMPLE Lenderworks®, a national mortgage services provider, has named Alexandra Temple to serve as its new Chief Legal Officer. As CLO, Temple will be responsible for all legal affairs for Lenderworks®, including the provision of legal counsel, oversight of compliance and regulatory matters, and risk manage- ment. She will also assist external clients in the mortgage industry as a consultant on matters of compliance and risk management strategy. Temple joins Lenderworks® having most recently served as a principal with law firm Offit Kurman, P.A. Prior to that, she practiced with Weiner Brodsky Kider, PC. She began her career as an attorney in regulatory compliance with national mortgage lender First Guaranty Mortgage Corporation. "Alexandra has a proven reputa- tion as a strong legal mind as well as a practical business manager," said Andrew Peters, President of Lenderworks®. "She is not only comfortable applying the ever- changing regulatory matrix to current mortgage lending practices, but also in leading others to best serve their clients. She will be a powerful asset for both our business and that of our clients." INDUSTRY ORGANIZATIONS DON LIU Invesco Mortgage Capital Inc. has named Don Liu to its Board of Directors. Liu currently serves as EVP, Chief Legal and Risk Officer and Corporate Secretary of Target Corporation. He will also join the Audit, Compensation, Nomination and Corporate Governance Committees of the Invesco Mortgage Capital Inc. Board. Prior to joining Target in 2016, Liu served in diverse leadership roles, working across multiple business sectors and functional areas at Xerox as EVP, General Counsel and Corporate Secretary; Toll Brothers as SVP, General Counsel and Chief Compliance Officer; IKON Office Solutions as Corporate Compliance Officer and Chair of IKON Diversity Council; and Aetna U.S. Healthcare as Deputy Chief Legal Officer. "We are extremely pleased to have Don join our Board," said Jack Hardin, Chair of the Invesco Mortgage Capital Inc. Board of Directors. Hardin has served our Chair of the Board since 2017, and as a Director since 2014. "His extensive public company and legal experience, focused on mergers and acquisitions, business development and risk management, including the development of diversity and inclusion and ESG strategies and governance protocols, will greatly benefit the Board and assist the Board's ongoing efforts to promote principles of diversity." Prior to becoming in-house coun- sel at Target, he served as an associ- ate at two New York City law firms, specializing in securities and mergers and acquisitions. In addition to his service on the Invesco Board, Liu also currently serves on the boards of CaringBridge and Haverford College. He is also a member of the American Law Institute and the National Asian Pacific American Bar Association. He formerly sat on the Comcast Asian American Diversity Advisory Council, and the boards of the Minority Corporate Counsel Association, where he served as Chairman for two years, and MoreBank, an ethnic com- munity bank he helped found. Invesco Mortgage Capital is a real estate investment trust (REIT) focusing on investing in, financing and managing mortgage-backed se- curities (MBS) and other mortgage- related assets. MCROWD