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MortgagePoint » Your Trusted Source for Mortgage Banking and Servicing News 12 April 2023 M O V E R S & S H A K E R S her credit policy duties and will also oversee Waterstone Mortgage's Product Development team. She will focus on managing investor relations—developing connections to create unique, profitable product opportunities. In her position, George will blend her knowledge of product development with her credit policy expertise to build stronger product and credit solutions for Waterstone Mortgage. "Jennifer has been an integral member of our team since she joined Waterstone Mortgage. Her industry knowledge, leader- ship capabilities, and positive attitude make her an ideal fit for her new role," Waterstone Mortgage COO Rich Tucker said. "Com- bining her love of research, knowledge of underwriting, and focus on solutions for our sales teams, she finds ways to drive clarity in our underwriting guidelines for our agencies as well as our end investors." SAGENT NAMES PERRY HILZENDEGER EVP OF SERVICING Sagent has appointed former Wells Fargo and Homepoint Financial executive Perry Hilzendeger as its new EVP of Servicing, reporting to Sagent CEO Dan Sogorka. His responsibili- ties with Sagent will include driving granular and nuanced innovations and execution across scaled operations with an emphasis on the customer experience and compliant programming. "Perry will help refine Sagent's cloud-na- tive, open-API servicing and default platforms, ensure they're relevant for our customers' multivariate and complex use cas- es, and help drive adoption of our platforms with major bank and nonbank servicers," Sogorka said. "Perry will also lead Sagent's relationships with Fannie Mae, Freddie Mac, Ginnie Mae, and work with regulators to ensure responsible, compliant innovation as we modernize our industry." Most recently, Hilzendeger was President of Servicing for Homepoint Financial, and prior to that, he served in key Wells Fargo executive leadership roles, including head of retail and servicing operations, leading America's largest mortgage servicer with a $954 billion portfolio. Hilzendeger's focus has been on building, developing, and growing high-performing teams in both bank and nonbank mortgage lending and servicing organizations. "Successfully powering America's $13 trillion mortgage servicing sector requires expertise in both technology and operations, and Sagent is the only scale software provider with both," Hilzendeger said. "They already had a formidable team of servicing software specialists, then doubled it with their acqui- sition of Mr. Cooper's industry-best fintech team. I'm honored to join these and other servicing and fintech pros like COO Mari- anne Sullivan to fundamentally change the dynamics of America's housing ecosystem and deliver positive homeowner outcomes." BSI FINANCIAL SERVICES NAMES HAROLD LEWIS PRESIDENT AND COO BSI Financial Services has hired Harold Lewis as its new President and COO, where he will be responsible for scaling BSI Financial's platform and deliver- ing value to its customers through the combination of improved operational efficiency, reduced risks, technology advancements, and exceptional talent. Prior to joining BSI Financial, Lewis served as President and COO of Nationstar Mortgage (d/b/a Mr. Cooper), where he led the growth of the company's servicing portfolio from $30 billion to $400 billion and its mortgage origination portfolio from $1.8 billion to $25 billion. Prior to Nationstar, Lew- is held several C-suite and senior executive positions, including COO at CitiMortgage, COO of Residential Real Estate at Fannie Mae, President of NationsCredit for Bank of America/Barnett Bank, and COO of Resource Bancshares Mortgage Group. Most recently, he served as a Senior Advisor at McKinsey & Company. In addition, Lewis currently serves on the Board of Directors at Upbound (d/b/a Rent-a-Center and Acima) and on its Audit and Compensation Committees. "I am excited to welcome an exceptional industry leader like Harold to our leader- ship team," said Gagan Sharma, Founder and CEO of BSI Financial. "As we scale BSI in these changing times for our industry, Harold's leadership and expertise will ensure that we deliver a best-in-class customer expe- rience while minimizing risk." BSI also announced the appointment of Brett Behrens as SVP and Head of Non-Agen- cy Servicing. He will report directly to Lewis. Behrens has more than 33 years of financial services experience, including over 20 years in servicing management. Most recently, he was a Business Development Executive with Aspen Capital, a private equity firm specializing in the acquisition and servicing of residential and commercial real estate loans. Behrens has also held management positions at Calmco Ser- vicing, Wilshire Credit Corporation/Seterus, Wealthbridge Mortgage Corporation, and FCI Lender Services. BROOKSTONE MANAGEMENT ADDS WELLS FARGO EXEC PATRICK PANNKUK Brookstone Manage- ment, a mortgage field services provider with a focus on preserving and maintaining vacant, pre-foreclosure, and REO assets nationwide, announced that it has added Wells Fargo exec Patrick Pannkuk to its team in the role of SVP of Business Development. Pannkuk joins Brookstone Manage- ment, bringing nearly 14 years of industry experience from multiple positions held at Wells Fargo. Most of that time was spent in the mortgage default servicing sector with a heavy emphasis on relationship manage- ment. Over the course of his more than a decade with Wells Fargo, Pannkuk served in roles spanning from Asset Recovery Manager and REO Supervisor to, most recently, SVP— Third Party Engagement & Oversight Leader. According to Brookstone, Pannkuk's focus on building trust and rapport with a myriad of contacts from across the spectrum will allow him to build confidence throughout those relationships and help spotlight the value of the services that Brookstone provides to its partners. His education and experience in business marketing and management will also lend themselves to fostering, growing, and

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