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June 2023 » thefivestar.com 27 June 2023 I N D U S T R Y U P D A T E help of long-time customers like American Savings Bank, Sagent continues to build out our platforms to engage and retain their customers for life. We listen to what they and their borrowers need, then keep building our cloud-based core, default, and consumer platforms to manage every granular detail of their loan servicing business." Since 1987, Hawaii-based ASB has served Hawaii's businesses and communities, pro- viding a full range of financial products and services including business and consumer banking, home loans, and insurance. "American Savings Bank's high-touch, high-tech banking is the key to lifting up the communities we serve and making their dreams possible," said Tony Au, Director of Consumer Loan Operations at ASB. "Sagent's cloud-native platform combines the best of core banking and mortgage servicing technology that makes things easier for our customers and our team members who serve them. We genuinely appreciate how Sagent helps American Savings Bank offer the most modern customer experience while adding our special human touch, and how Sagent's platform depth enables us to manage every little service and compliance detail. This is what sets us apart." Sagent recently announced increasing its operations through the opening of its non-U.S. headquarters in Chennai, India, supporting the company's newly incorpo- rated software engineering team resulting from Sagent's 2022 partnership deal with Mr. Cooper. Sagent's new 18,367 square-foot non- U.S. headquarters in India opened its doors on May 8 and will host 120-plus Sagent team members. "Sagent India is a bright team full of relevant, reliable talent, and this team has a relentless commitment to the Sagent vision," said Naren Sundram, SVP, Head of India at Sagent. "We're all moving quickly on Sagent's vision to fundamentally change America's housing ecosystem and deliver positive out- comes for servicers and homeowners." CBC MORTGAGE AGENCY CELEBRATES 10-YEAR ANNIVERSARY, REBRANDS C BC Mortgage Agency, a Native Amer- ican wholly owned and federally chartered housing finance agency, is celebrating its 10-year anniversary by unveiling a dynamic new rebrand for the correspondent investor and its Chenoa Fund Program, which has extended down payment assistance (DPA) to more than 42,000 families. The Chenoa Fund Program was launched in May 2013 to help families achieve home ownership. Today, it operates in 49 states and territories. Roughly three-quarters of the homebuyers who receive DPA from CBC Mortgage Agency are first-time homebuyers, while around half are minorities. "Our rebrand represents our renewed commitment to extending housing programs, including providing down payment assis- tance for those who are most in need of it," CBC Mortgage Agency President Miki Adams said. "We are proud to support economic stability for homebuying families and their communities, and we look forward to con- tinuing this for many more decades." In addition to the rebrand unveiling, CBC Mortgage Agency announced several signifi- cant hires and promotions, with women now accounting for 70% of the management team. The recent executive additions include: Pam Cooper CPA CMB as CFO; Alicia Wood as Loan Servicing Director; Cari Zwick, promoted to National Program Director; Kira Gissell pro- moted to Communications and PR Director; Dianah Hart as Director of Investor Relations and Fulfillment; and Latrese Flowers as Pro- gram Management and Compliance Officer. "Our refreshed brand reflects the evolving and inclusive nature of CBC Mortgage Agency, while the design reflects our commitment to breaking down barriers to homeownership," Adams said. "As we continue to carry out our mission, I'm looking forward to unveiling some ex- citing changes and improvements later this year."