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MortgagePoint_August_2023

TheMReport — News and strategies for the evolving mortgage marketplace.

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August 2023 » thefivestar.com 3 August 2023 C O N T E N T S Departments 4 MTECH 15 GOOD READS 16 MOVERS & SHAKERS 26 INDUSTRY UPDATE Features 32 Cover Feature CHANGE MANAGEMENT Ann Thorn, Wells Fargo's Head of Home Lending Servicing, discusses takeaways from her first two years on the job and how her team is working to implement the bank's vision for a much-reduced servicing portfolio. 38 WITH THE RIGHT TOOLS, CONSTRUCTION LOAN OPPORTUNITIES CAN BLOSSOM Continued housing demand and a lack of existing inventory are just two of the forces that make construction-to-permanent loans an ideal opportunity to make up for lost volume in today's marketplace. 42 INVESTING IN OPPORTUNITY ZONE FUNDS FOR BUSINESS AND SUSTAINABLE CONSTRUCTION By understanding the potential of investments in Opportunity Zones, investors can maximize their returns, promote green build- ing initiatives, and shape the future of the construction industry. 50 ANALYZING 10 PROBLEMS BUYERS FACE WHEN LOOKING FOR REHAB PROPERTIES Rehabbing a home for profit can be an extremely lucrative proposition, but only if the project is treated like a business, as tight profit margins leave little room for mistakes. 56 A PLAYBOOK FOR MORTGAGE LENDERS IN CAPITAL PRESERVATION MODE As workforces are cut, the use of technology to automate specific workflows can be benficial, while establishing a playbook for when it's time to go back on the offense. 46 Expert Insights APPRAISAL MODERNIZATION AND DATA Matt Stepanovich, VP, Hybrid Valuations, at SingleSource Property Solutions, discusses appraisal modernization and big data's role. 58 HOW MORTGAGE COMPANIES HAVE BEEN IMPACTED BY THE PANDEMIC Rob Nunziata, Co-Founder and CEO at ActiveComply, discuss- es how the mortgage industry was impacted by the pandemic, the liabilities that a work-from-home staff bring, and how home lenders and servicers are managing this risk. 48 Sponsored Content MORTGAGE FINTECH WARM-UP TOOK 13 YEARS. NOW FOR SOME RESULTS. 54 RISING FORECLOSURE STARTS: NAVIGATING THE CHALLENGES AND LEVERAGING INNOVATIVE SOLUTIONS

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