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Special Advertorial Section business Process outsourcing guide Visionet Systems Inc. CORPORATE PROFILE ADDED VALUE TO CLIENTS In business since 1995, Visionet Systems is a global leader in providing IT-enabled services and technology-led mortgage BPO services with a state-of-the-art onshore processing center in Pittsburgh and offshore BPO centers in India. Visionet provides technology-led BPO for rapid ROI-based outsourcing models using mortgagespecific workflow, OCR, and rule engines. Visionet also builds efficiencies on both shores using technology frameworks, accelerators, and solutions. It provides 360-degree visibility of key SLAs, KPIs through self-service portals, and executive dashboards. BUSINESS LINES, SERVICES, AND PRODUCTS • Mortgage BPO—Title and Appraisal, Origination, and Loan Servicing BPO • Visi Mortgage Suite—Auto HUD, Auto PostClose, Visi Loan Review, Visi Recordings, Visi Claims, Visi Escrow, Visi Release, Visi Defaults, Visi Recon, Visi REO, Visi Retention, and Visi Repurchase key personnel Arshad Masood Founder & CEO Bill Welge Principal, Mortgage Solutions Guy Brittian VP, BPO Sales number of employees More than 3,000 contact information Amy Tkaczyk Amy.Tkaczyk@visionetsystems.com Headquaters 4B Cedar Brook Drive Cranbury, New Jersey 08512 609.452.0700 ext. 1116 Fax: 609.655.5232 web: visionetsystems.com phone: Pittsburgh Processing Center 183 Industry Drive Pittsburgh, Pennsylvania 15275 412.927.0226 Fax: 609.655.5232 Phone: KEYS TO SUCCESS Visionet first developed solutions and then delivered services by using these technology platforms, products, frameworks, and accelerators. Visionet's technology-led BPO offerings, experienced staff, collaborative approach, robust and secure processes, workflow-based task GEOGRAPHICAL SCOPE AND COVERAGE AREA management, and complete transparency and In addition to it's operations in New Jersey and Pennsylvania, the company has offices in Missouri. 100 percent visibility is what contributes to its customers' success. KEY FEATURES Visionet's technology-led business process outsourcing services includes: • Appraisal services • Curative services • Commercial mortgage • Document processing and indexing • Flood services • Fulfillment services • Loan QA/QC • Migration methodology • Mortgage recording • Mortgage release • REO services • Title and settlement • Title post-close automation • Underwriting services • Finance and accounting services COMPETITIVE ADVANTAGE Visionet's product development division works hand-in-hand with the Visionet Mortgage Technology Research Lab to develop highperforming and cost-effective solutions for the mortgage industry. Visionet has averaged 20 percent growth every year by focusing on helping its clients increase business agility, drive costs out of their systems, and reduce LOB risk. STRATEGIES AND GOALS 2014 The company's BPO is in a strategic and vital push for diversification in the year 2014, and loan review is one area where it aspires Visionet to be the industry leader. INDUSTRY AWARDS, ACCOLADES, AND MILESTONES Visionet Systems is among the first Amazon Web Services (cloud) partners to be designated as a Standard Technology Partner (STP). Visionet introduced proprietary technology to deliver HUD1 statements in 10 minutes or less. specialties, expertise, and quality control initiatives Visionet specializes in technology-led mortgage BPO and offers services and products for title and appraisal, originations, servicing, and the secondary market. Visionet has implemented best practices and uniformly managed processes, policies, and procedures. Its state-of-the-art onshore and offshore facilities are ISO/ IEC 27001 and SSAE16 Type-II certified. CLIENT TESTIMONIAL "Partnering with Visionet has allowed us to create innovative technology solutions for various servicing operational challenges, resulting in significant cost savings and efficiencies." —Martin Foster, EVP, PHH Corp. The M Report | 35