Setting The Stage

TheMReport — News and strategies for the evolving mortgage marketplace.

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Th e M Rep o RT | 37 O r i g i nat i O n s e r v i c i n g a na ly t i c s s e c O n da r y m a r k e t Department ORIGINATION Hope LoanPort® (HLP) is a 501(c)(3) nonprofit, neutral, national utility providing technology-based solutions that facilitate transparency, accessibility, consistency of treatment and a superior experience to consumers and their advocates in pursuit of foreclosure alternatives and affordable home loans in underserved markets. A web-bAsed utility connecting homeowners to their servicers Facilitating compliance • Facilitates alignment with industry guidelines and regulations such as turn time tracking, status coding, document feedback, and internal messaging between stakeholders. • Identified as a model portal in the National Mortgage Settlement. • Supports the MHA Outreach and Intake Project (SD 13-01). • Delivers seamless servicing transfers consistent with the CFPB Bulletin 2013-01: Servicing Transfers. SolutionS loss mitigation: Facilitates the secure storage and exchange of case information, documents, and messages between the parties in a transparent platform that supports the compliance requirements. Increases operational efficiency through case management tools for workflow, case pipelines, and detailed analytic reports. mediation in Foreclosure: Provides standardized information, documents, and access for all key stakeholders - servicer attorneys, borrower attorneys, and state mediation representatives. mortgage servicing transfers: Delivers the seamless transfer of case data, documents, and communications for in-process workouts that allows for uninterrupted processing. consumer direct Portal: Offers an easy-to-implement option for consumers to work directly with their servicer on a foreclosure alternative application through www. Mortgage ServicerS HoMeoWNerS advocateS Counselors Attorneys Authorized 3 rd Party One Platform for Foreclosure Alternative Processing brian dimarco Director of Industry Communications 484-942-0971 HLP has a network of over 1,400 registered counseling agencies nationwide Mortgage Servicers managing over 80% of the residential mortgages in the United States

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