TH E M REP O RT
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14
WE'VE COME A LONG WAY BABY
"Mad Men" may have be an accurate depiction of women's roles in the
workplace in the 60s, but now women are leading companies and steering
corporate visions in remarkable ways.
16
HUD TAKES ACTION TO IMPROVE REVERSE MORTGAGES
New guidelines protect surviving spouses and adjust age requirements
SPECIAL SECTION
19
POWER PLAYERS: WOMEN IN HOUSING
Meet the 2014 class of power players, a group of great leaders that does
the industry proud.
Penncro Associates, Inc. is a
premier women-owned service
provider for the Accounts
Receivable Management (ARM)
and Customer Relationship
Management (CRM) Industries.
Celebrating its 32nd year in
business, Penncro continues to
meet the performance metrics
and rigorous compliance
standards of its clients in the
financial services industry.
Mortgage Services
s Delinquency & Default Prevention
s Customer Contact Efforts
s Recovery Collections
s Loss Mitigation Programs
s Quality Monitor Assessments
s Other Non-Customer Facing
Programs
1-888-PENNCRO
SALES@PENNCRO.COM
WWW.PENNCRO.COM
C O N T E N T S
ORIGINATION
SERVICING
ANALYTICS
SECONDARY
MARKET
34
New Home Purchase Ap-
plications Slide in June:
Tighter credit and higher
down payments mean
the buyers just won't—or
can't—buy.
44
CFPB Releases Guidance
on Mini-Correspondent
Brokers: Brokers trying
to escape the 3 percent
fee cap are reminded of
the rules.
54
CoreLogic: More Flood
Insurance Needed:
Most homes lie outside
FEMA's high-risk 'flood
zones,' but thousands of
medium-risk homes don't
have flood insurance.
60
OCC: Banks Taking on
More Risks:
Lower margins might
entice banks to make bad
decisions, and the OCC is
warning executives.