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mnotes Today's High-Tech Mortgage Marketplace T oday's electronic mortgage offerings can seem like nothing but jargon to those clinging to old-school paper offerings. Whether the discussion surrounds e-recording, e-signing, e-lending, or some other iteration, it's easy to get bogged down in the tech-talk and miss the true impact of such technology on the mortgage industry. With the importance of attracting millennials to the housing market, adopting new technologies isn't an option; it's a requirement to stay ahead of the competition. In this month's cover story, "Back to the Future" we examine the halt- ing history surrounding the industry's adoption of e-mortgages. The integration of new technology into already estab- lished procedures hasn't always been readily accepted, and the combination of the housing slowdown and lagging of government acceptance has meant that the industry is only now recognizing the true power of e-technology. Speaking of the government get- ting on board, "Taking the Leap" by Mountain America Credit Union's VP of Mortgage Services, Amy Moser, gives a first-hand account of adopting an e-lending platform by one of the credi- tors chosen for the CFPB's e-Closing Pilot Program. Moser makes a compel- ling argument for how the switch to e-lending can benefit both the lender and consumer, but she doesn't shy away from the challenges implementing such a system poses. Giving the mortgage insurer's per- spective on implementing technology into your business is Jerry Murphy of MGIC. In his article, "From Paper Trail to Super Highway," Murphy, who is VP of field operations at the MI powerhouse, explains how quickly the MI business has come in terms of e- technology from as recently as the early 2000s. Long gone are the days of being buried under stacks of unorganized papers. A new era is upon the MI com- pany—one where tech leads the way. Our corporate profile on DocMagic, "Appreciating Assets," puts a personal face on the new technologies we've dedicated this issue to. This leader in loan document preparation, compli- ance, and delivery solutions graciously opened their doors to us, and president and CEO Dominic Iannitti gave us a candid look at how his company, which started with a handful of employees in the 1980s, has grown to lead the charge of e-mortgage adoption. Whether you're well on your way to incorporating e-technology into your business or are just starting the journey, this issue is chock-full of takeaways from knowledgeable pros that have made the leap firsthand. Rather than going it alone in this new arena, learn from their successes, setbacks, and day- to-day methodology. All the best, Rachel Williams Editor 2 | Th e M Rep o RT Publisher Mark hulme editor Rachel Williams online editor theMrePort.coM Samantha Guzman coPy editors Krista Franks Brock Shalene Roberts Aly Yale contributors K. Ann Dominic Iannitti Amy Moser Jerry Murphy creative director Jason Stone art director Denis Kashoid Jonathon Won design director Sean Walker advertising Suzanne Andresen (207.443.3314) Robyn Clayton (214.525.6716) Kevin McCrea (214.525.6756) Jason Myers (214.525.6760) Lindsay Wolf (214.525.6713) PhotograPher Jason van ostrander, A Day in the Life productions corPorate officers chairMan & chief creative officer Mark hulme President & chief executive officer ed Delgado chief financial officer John harrison director of hr/accounting ernest Gillespie art direction Denis Kashoid Jason Stone Sean Walker Jonathon Won No part of this publication may be reproduced without written permission from the publisher. ©2015 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. YOUR business is OUR business! First American Mortgage Services is laser focused on mitigating YOUR cost, risk and exposure by aligning our advanced solutions with YOUR strategic objectives and compliance needs. We are the New First American, over 120 years young, strong and financially secure. Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. 2 | Th e M Rep o RT Publisher Jon Ball contributing editor Abby Gregory online editor theMrePort.coM Ryan Schuette coPy editors Alison Rich emily White Youree heather hill contributors phil Britt Bob Calandra eric Fox Jack Konyk Mark Lieberman creative director Jason Stone art director Jonathan Won associate art directors Bruce Sons Chanyanont Loha-Unchit design director Sean Walker advertising Dina Duncan (214.525.6740) Jason Myers (214.525.6760) Andi Zimmerman (214.525.6724) technology Toby Tull Brandon Shangraw social Media Leon McKenzie Ani Vera circulation/corresPondence Celina Avila corPorate officers chairMan & chief creative officer chief executive officer Mark hulme edward R. Delgado business develoPMent Andi Zimmerman chief financial officer John harrison director of huMan resources ernest Gillespie director of oPerations Toby Tull account executives senior account executive Donna Lott (214.525.6792) sPonsorshiPs Jason Myers (214.525.6760) account executives Renee Charles (214.525.6742) Thomas Griffin (214.525.6754) Kristin Larson (214.525.6713) Ryan McLemore (214.525.6706) Marketing Travis Bogdon Matt hulme Production Kyle Curtis Miguel Martinez Christian McCrossan concierge Celina Avila art direction Jason Stone Sean Walker Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. FORDEFAULTSERVICINGPROFESSIONALS THEFIVESTARINSTITUTE Follow us.