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mnotes All for One—This Month, Industry Pros Rally Together to Overcome Mortgage Challenges O n the surface, this month's featured articles may not seem to have much in common. While one examines private mortgage insurers, another shows how title pros are tackling TRID. A third story examines CFPB mortgage complaints. Despite these disparate topics, all share the common theme of rallying together to overcome what seem like insurmountable challenges to the industry. No matter what segment of the business you represent, there are many lessons to learn from the experienced professionals who shared their knowledge this month. Our cover story, "The Rebirth of MI" takes a comprehensive look at what it was like for private mortgage insur- ers during the height of the mortgage crisis—when claims rolled in faster than some companies could handle them. The downturn claimed several notable casu- alties. However, candid commentary by the CEOs of Arch Mortgage Insurance, Genworth Mortgage Insurance, MGIC Investment Corporation, and Radian Group makes it clear how other com- panies came out the other side stronger than ever and how others were born out of the ashes. With the looming TRID deadline front of mind for those from all ends of the industry, we reached out to title professionals to get their perspective on the changes coming down the pipeline. In "Title Professionals, Lenders Must Prepare for Industry Changes" we get a two-pronged approach to TRID by Kevin Wall and John Hollenbeck of First American. Wall explains how TRID could restore faith in the mort- gage industry and possibly bring an important borrower group—the millen- nials—to the closing table. Hollenbeck takes a micro approach toward TRID and outlines three key issues that should be on every title and settlement professionals' mind. In "Then and Now" Jason Nadeau, Scott Gillen, and Abe Spohn of Stewart Lender Services don't mince words when they warn that moving from HUD-1 to TRID could have unintended consequences. Narrowing in on five key ramifications the new legislation could have, they seek to prepare mortgage professionals for the bumpy ride ahead. Lastly, in the "Numbers Don't Lie," our own Kerri Panchuk and Brian Honea examines CFPB mortgage complaints and the takeaways of a recent Black Knight Financial Services and Five Star Institute white paper. This paper analyzed data from the CFPB database to give greater context to these numbers than can be gleaned at first sight. And of course, don't miss our special Title & Escrow Guide, which gives an in- depth look at the leaders in the title and escrow realm, and how they can help you run your business more efficiently. All the best, Rachel Williams Editor 2 | Th e M Rep o RT editor Rachel Williams online Contributors theMreport.CoM Brian honea Scott Morgan Aly Yale Copy editors Krista Franks Brock Aly Yale Contributors Brian honea Scott Gillen John hollenbeck Sandra Lane Jason Nadeau Kerri panchuk Abe Spohn Kevin Wall Creative direCtor Jason Stone art direCtor Denis Kashoid Jonathon Won design direCtor Sean Walker advertising Suzanne Andresen (207.443.3314) Robyn Clayton (214.525.6716) Kevin McCrea (214.525.6756) Jason Myers (214.525.6760) Lindsay Wolf (214.525.6713) photographer Basil Glew-Galloway, Basil Glew-Galloway photography Corporate offiCers ChairMan & Chief Creative offiCer Mark hulme president & Chief exeCutive offiCer ed Delgado Chief finanCial offiCer John harrison direCtor of hr/aCCounting ernest Gillespie art direCtion Denis Kashoid Jason Stone Sean Walker Jonathon Won No part of this publication may be reproduced without written permission from the publisher. ©2015 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. YOUR business is OUR business! First American Mortgage Services is laser focused on mitigating YOUR cost, risk and exposure by aligning our advanced solutions with YOUR strategic objectives and compliance needs. We are the New First American, over 120 years young, strong and financially secure. Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. 2 | Th e M Rep o RT Publisher Jon Ball contributing editor Abby Gregory online editor theMrePort.coM Ryan Schuette coPy editors Alison Rich emily White Youree heather hill contributors phil Britt Bob Calandra eric Fox Jack Konyk Mark Lieberman creative director Jason Stone art director Jonathan Won associate art directors Bruce Sons Chanyanont Loha-Unchit design director Sean Walker advertising Dina Duncan (214.525.6740) Jason Myers (214.525.6760) Andi Zimmerman (214.525.6724) technology Toby Tull Brandon Shangraw social Media Leon McKenzie Ani Vera circulation/corresPondence Celina Avila corPorate officers chairMan & chief creative officer chief executive officer Mark hulme edward R. Delgado business develoPMent Andi Zimmerman chief financial officer John harrison director of huMan resources ernest Gillespie director of oPerations Toby Tull account executives senior account executive Donna Lott (214.525.6792) sPonsorshiPs Jason Myers (214.525.6760) account executives Renee Charles (214.525.6742) Thomas Griffin (214.525.6754) Kristin Larson (214.525.6713) Ryan McLemore (214.525.6706) Marketing Travis Bogdon Matt hulme Production Kyle Curtis Miguel Martinez Christian McCrossan concierge Celina Avila art direction Jason Stone Sean Walker Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. FORDEFAULTSERVICINGPROFESSIONALS THEFIVESTARINSTITUTE Follow us.