TheMReport — News and strategies for the evolving mortgage marketplace.
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32 | Th e M Rep o RT Special Advertorial Section Technology guide CORPORATE PROFILE Aspen Grove Solutions (AGS) is an enterprise technology solution provider in the property sector. Clients include top-tier banks, servicers, investors, property preservation companies, contractors, realtors, and asset managers. COMPANY HISTORY AGS is a leading enterprise provider of property- related technology solutions for REO, short sale, asset management, property preservation, vendor management, and compliance. Founded in Boston, Massachusetts in 1997, and now based in Frederick, Maryland, this privately-held company continues to expand its offerings through the Aspen iFamily suite of products. BUSINESS SERVICES AND PRODUCTS The Aspen iFamily platform has been uniquely architected to enable configuration of the system to seamlessly integrate with clients' existing processes, while ensuring businesses benefit from the increased speed, flexibility, and efficiency of advanced technology. Unlike other solution providers, the AGS platform facilitates change and expansion of the business through flexibility and easy configuration in a cost-effective, timely, and non-disruptive manner. One technology platform delivers measurable value to an organization where clients are in the business of: • Selling properties • Preserving properties • Inspecting properties • Managing properties • Managing vendors and vendor compliance • Training employees, vendors, and clients • Providing robust data mart and analytical tools The Aspen iFamily software platform comprises: • Aspen iProperty: A robust, highly secure, workflow platform designed to manage REO, asset management, short sale processes and property preservation needs. • Aspen iRecord: Industry standard background check compliance solution. • Aspen iVendor: A vendor portal that enables efficient interaction between vendors and work providers and optimizes all key aspects of work provision and service delivery. • Aspen iAnalytics: Self-service business intelligence solution. • Aspen iLearn: Twenty-four seven online training and education portal. • Aspen iAgent: Full back-office solution for agents and brokers. COMPANY'S EXPERTISE Cloud-based technology workflow solution provider. KEY FEATURES AGS' tried and tested methodology and areas of business expertise are used to map client requirements to AGS technology resulting in "fit-for- purpose" solutions for each client. Examples include: • Enterprise solutions for the management, tracking, and execution of business processes around REO and short sales. • Property preservation and field services. • End-to-end integrations with mobile application providers, including client specific inspection forms. • Vendor management and compliance. • Management of all HUD M&M 3.5 processes, including field services and asset management. • Hazard insurance claims handling. • Broker and agent management solutions. • Online listing and offer management. • Creating unique training curriculum specific to client's needs. • Hosting client's pre-formatted training courses. Its most recent innovation is Aspen iRecord, which was designed by an industry-working group for the mortgage field services sector. Aspen iRecord delivers to financial institutions and their third party field service vendors a vendor compliance solution that enhances consumer complaint management, improves consumer safety, and increases operational efficiencies for all stakeholders. Regulatory bodies such as the Consumer Financial Protection Bureau (CFPB) and Office of the Comptroller of the Currency require financial institutions to mitigate consumer risk appropriately. In support of CFPB requirements, Aspen iRecord, a unique, independent technology platform, simplifies the background check process, while ensuring appropriate controls and procedures are in place for all parties through line of sight capability from point of work order assignment to point of service delivery. ADDED VALUE TO CLIENTS Aspen Grove Solutions' 18 years' industry knowledge ensures it delivers a fit-for-purpose solution for each client. INDUSTRY AwARDS, ACCOLADES, AND MILESTONES • Microsoft Gold Certified Partners • ISO 27001 Security Accredited • ISO 22301 Business Continuity Accredited TESTIMONIAL "AGS' technology solutions have integrated seamlessly with our field service model and has enabled us to take our business processes and third party compliance to the next level." —Dan Leader, COO, Guardian Asset Management key personnel Sean Ryan CEO Ed Buckley President Ron Briggs SVP of Business Development Chuck Sockol VP, Industry Relations and Account Management staffing 120 contact information Aspen Grove Solutions is based in Frederick, Maryland, with data centers in Sterling, Virginia; and San Jose, California. 706 W. Patrick St. Frederick, MD 21701 Phone: 240.345.3428 Email: sales@aspengrovesolutions.com web: AspenGroveSolutions.com AspeniRecord.com Aspen Grove Solutions