TheMReport — News and strategies for the evolving mortgage marketplace.
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34 | TH E M R EP O RT Investors Consulting Group COMPANY DESCRIPTION Investors Consulting Group (ICG) delivers solutions that address risk management and due diligence needs in each of the various stages of the mortgage process from origination, servicing, investment, and securitization to litigation support. When the veracity of a loan file, loan pool, portfolio, or the data within a file is desired, ICG has the due diligence services that can be implemented to fit client specific needs. COMPANY HISTORY The founder of ICG brings more than 30 years' experience in the residential mortgage industry with some of the top banks and investment firms, including the GSEs. Established in 1991, ICG has a depth of experience in litigation support and has taken that capability into the broad due diligence market. REGULATORY COMPLIANCE Regulatory compliance has evolved into a multi- faceted and constantly changing aspect of due diligence. ICG provides a complete regulatory compliance solution that includes origination, servicing, trustee, issuer, state, federal and individual investor requirements. BUSINESS LINES, SERVICES, AND PRODUCTS Categories: • Due Diligence • Compliance • Litigation • Servicing • Advisory • Trustee • Staffing Lines: • Origination • Wholesale • Conduits • Warehouse • Trust • Investor • Issuer • Hedge Fund • Litigation • Correspondent lending Services: • Asset review • Rep-warrant review • Data integrity • Originator/servicer operations review • Pre-post funding • QC/QA • Breach cure • Collateral review • Dispute resolution • Subject matter experts • Forensic review • MSR trade and transfer • Short and long term staffing; on or offsite KEY FEATURES/BENEFITS • Specialized Order Management Technology • Transparency • Analytics • QA and improvement process • Quality control • Reporting • Client Level Configuration • Services built for specific client needs • Capability based resource assignment • Consistent performance • QC Team • Higher quality • Lower risk • Higher margin • Project Management Team • Customer service focus • Continuous improvement • Training • Regulatory compliance • Client/loan program competence • Servicing requirements • Market, industry, and compliance updates • Hiring • Experienced team • Capability assessed assignment Steeped in litigation support (most active and experienced firm in the sector) ICG knows where the problems are and what needs to be targeted for particular attention. Continuous monitoring and analysis for improvement to stop recurring problems. Specialized team structure puts the right people in the right activity and service delivery. ADDED VALUE TO BUSINESS PARTNERS Regardless of the need, ICG can be the vendor— fewer vendors and managed services through the life cycle. ICG manages risk to increase performance, lower risk and increase margin. KEYS TO SUCCESS Hiring and training the right people, subject matter specialized teams, technology that supports the process and is easily implemented, constant/ unrelenting service delivery meeting client's needs, and unbeatable customer service. KEY PERSONNEL Dave Pawlowski President/Founder Bill Twombly COO Ed Hunter Senior Director CONTACT INFORMATION Address: 1410 Broadway, New York, NY 10018 Phone: 646.415.9344 Email: ed.hunter@ investorsconsulting.com Web: InvestorsConsulting.com