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MNOTES S teve Jobs, who knew a thing or two about inventions that can completely change a culture, once said, "Innovation distinguishes between a leader and a follower." Jobs' words are apropos for the mortgage industry in 2016. As we see more and more technological advances made with the goal of transforming the mortgage industry into something that is more accessible, more liquid, and generally easier to understand, it is apparent that the industry currently features more than its share of leaders. This month, we take a closer look at some of those innovators and the way they are moving the industry. In our cover story, "Turning Knowledge into Power," we traveled to the tech-booming city of San Francisco to go in-depth with HousingCanary and their housing forecasting models created to help homeowners, appraisers, agents, lenders, and investors simply "make better real estate decisions." A little innovation was necessary in order to help military families cope with financial and housing-related issues when service members return home, which writer Phil Britt visits in his feature, "Homeward Bound." Britt interviews John Pray, Jr., president and CEO of Operation Homefront, a non- profit organization that assists member of the military with every aspect of their transition to civilian life—particularly providing them with rent-free or mortgage-free housing. Technology is going to play a critical role for compliance in the future, according to both Clayton Holdings Director of Regulatory Compliance John Levonick and Capsilon Corporation CEO Sanjeev Malaney. In their respective features, "Oh No . . . Not Another TRID Article!" and "Automation is the Answer," Levonick and Malaney discuss why they believe technology is the best route forward for the industry in the TRID era. Levonick's piece covers why investors need to embrace technology, while Malaney goes at it from the lender standpoint. Finally, fintech industry veteran Dustin Sauter, founder of software solutions provider OrangeGrid, goes "Inside the Mind of the Millennial," and discusses the juxtaposition between the innovative, entrepreneurial spirits of generation Y and the relatively static financial services industry. While the age-old debate continues to rage around whether or not progress is inevitable, one thing is certain—these guys are not sitting around waiting for the mortgage industry to move or change. They are moving the industry themselves. What will be the next big innovation in the mortgage industry, and who will be responsible for it? As quickly as technology moves, we may know the answers to those questions sooner than we think. All the best, Rachel Williams Editor-in-Chief 2 | TH E M R EP O RT EDITOR-IN-CHIEF Rachel Williams ONLINE EDITOR Brian Honea ONLINE CONTRIBUTORS Kendall Baer Scott Morgan Aly Yale COPY EDITORS Krista Franks Brock Alison Rich Aly Yale CONTRIBUTORS Phil Britt John Levonick Sanjeev Malaney Dustin Sauter CREATIVE DIRECTOR Jason Stone ART DIRECTOR Jonathon Won DESIGN DIRECTOR Sean Walker PHOTOGRAPHY Sean Harris, Wonder 101 Michelle Sibrian, Michelle Sibrian Photography ADVERTISING Suzanne Andresen (207.443.3314) Robyn Clayton (214.525.6716) Kevin McCrea (214.525.6756) Jason Myers (214.525.6760) CORPORATE OFFICERS CHAIRMAN & CHIEF CREATIVE OFFICER Mark Hulme PRESIDENT & CHIEF EXECUTIVE OFFICER Ed Delgado CHIEF FINANCIAL OFFICER John Harrison DIRECTOR OF HR/ACCOUNTING Ernest Gillespie ART DIRECTION Jason Stone Sean Walker Jonathon Won No part of this publication may be reproduced without written permission from the publisher. ©2016 REO Publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. YOUR business is OUR business! First American Mortgage Services is laser focused on mitigating YOUR cost, risk and exposure by aligning our advanced solutions with YOUR strategic objectives and compliance needs. We are the New First American, over 120 years young, strong and financially secure. Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. 2 | Th e M Rep o RT Publisher Jon Ball contributing editor Abby Gregory online editor theMrePort.coM Ryan Schuette coPy editors Alison Rich emily White Youree heather hill contributors phil Britt Bob Calandra eric Fox Jack Konyk Mark Lieberman creative director Jason Stone art director Jonathan Won associate art directors Bruce Sons Chanyanont Loha-Unchit design director Sean Walker advertising Dina Duncan (214.525.6740) Jason Myers (214.525.6760) Andi Zimmerman (214.525.6724) technology Toby Tull Brandon Shangraw social Media Leon McKenzie Ani Vera circulation/corresPondence Celina Avila corPorate officers chairMan & chief creative officer chief executive officer Mark hulme edward R. Delgado business develoPMent Andi Zimmerman chief financial officer John harrison director of huMan resources ernest Gillespie director of oPerations Toby Tull account executives senior account executive Donna Lott (214.525.6792) sPonsorshiPs Jason Myers (214.525.6760) account executives Renee Charles (214.525.6742) Thomas Griffin (214.525.6754) Kristin Larson (214.525.6713) Ryan McLemore (214.525.6706) Marketing Travis Bogdon Matt hulme Production Kyle Curtis Miguel Martinez Christian McCrossan concierge Celina Avila art direction Jason Stone Sean Walker Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. FORDEFAULTSERVICINGPROFESSIONALS THEFIVESTARINSTITUTE Follow us. Change Agents for an Industry

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