September 2016 - Women in Housing

TheMReport — News and strategies for the evolving mortgage marketplace.

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36 | TH E M R EP O RT LEADING LADY LEADING LADY LEADING LADY LEADING LADY LEADING LADY Emerging Leader Age: 34 Caroline Watteeuw EVP-CHIEF INFORMATION OFFICER, CALIBER HOME LOANS Caroline Watteeuw, joined Caliber Home Loans as EVP and Chief Information Officer, based in Dallas, Texas. She is responsible for defining and executing the firm's overall technology strategy. Prior to joining the firm, Watteeuw served as Technology Officer for Warburg Pincus, after retiring as Global Chief Technology Officer and Senior Vice President of Business Information Services at PepsiCo. She is a visionary innovator in technology. Watteeuw has a deep and extensive background in creatively solving a variety of complex business and technology issues. Watteeuw is dedicated to providing a diverse set of experiences for her staff and direct managers. which includes one-on- one coaching, formal and informal mentoring, and a commitment to diversity. Ramie Word SVP PERFORMING ACQUISITIONS & BORROWER COMMUNICATION, NATIONSTAR MORTGAGE LLC Ramie Word has been in the industry for more than 15 years, the last 12 of which have been with Nationstar Mortgage, where she was promoted to Senior Vice President of Performing in Novem - ber 2015. With a heavy default background, Word possesses a drive and determination to cultivate employees and improve the processes for customers and investors. Word originally got into the mortgage industry be - cause she viewed it as a "challenging and exciting" role as she was finish- ing college at Southern Methodist University in Dallas. She cites as her professional inspirations her colleagues at Nation - star, Courtney Ehinger and Dana Dillard and her mother as her personal mentor. "She is the smart - est person I know," Word said. "Just ask her!" Tiffany Williams DIRECTOR OF DEFAULT SERVICES, GUARDIAN ASSET MANAGEMENT Tiffany Williams has the responsibility of overseeing FHA conveyance bids, conveyance, and hazard repairs. Williams' years of experience aid her in her ability to train and to review processes and issues holistically while streamlining process workflows for her teams, ensuring they exceed client expectations. Williams is a dedicated motivator and a team leader. She inspires her teams to critically think outside the box for solutions to the ever-changing landscape of preservation and conveyance. She believes the cornerstone of success for the young female professionals following in her footsteps is a solid education. Phyllis L. Wright, Ph.D. SENIOR VICE PRESIDENT HR STRATEGIES, VRM MORTGAGE SERVICES Employing over 30 years' experience, Hu- man Resources SVP Dr. Phyllis Wright provides strategic direction for HR and training, including VRM University's courses, certifications and leadership development. She holds a Ph.D. in Leadership Studies and, as an accomplished author, produced gradu - ate work that is one of ProQuest's most-accessed dissertations and theses. Dr. Wright is an exemplary leader and a visionary who operates with unyielding commitment to develop women and real estate professionals. Dr. Wright sees the value in developing real estate and mortgage professionals as individu - als to not only help them reach their career goals, but for the larger goal of creat- ing industry sustainability through the training and development of experienced veterans and new entrants. Serena Yang DIRECTOR OF MARKETING, CIVIC FINANCIAL SERVICES Serena Yang brings more than a decade of ex- perience in real estate/ finance marketing to her current role as Director of Marketing for Civic Financial Services. Before joining Civic Financial Services, Yang served as Director of Marketing for Colony American Finance, a subsidiary of Colony Capital. There, she was part of a startup team, helping to build products and services that resulted in $1 billion in loans in 18 months. Yang has also held executive positions in pri - vate equity, entertainment, and law. She holds an M.B.A. from the Marshall School of Business at the University of Southern California, where she has also engaged in executive education programs. Yang's ability to innovate and think creatively have been integral to her success.

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