January 2017 - The World's Local Bank

TheMReport — News and strategies for the evolving mortgage marketplace.

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Page 4 of 67

TH E M R EP O RT | 3 CO NTE NTS 16 KEEPING CONSUMER CENTRIC HSBC execs share their secrets for pleasing the customer while staying compliant in today's ever-changing regulatory landscape. 20 NOW THAT A REAL ESTATE DEVELOPER IS PRESIDENT-ELECT . . . With a trailblazing real estate mogul entering the Oval Office on January 20, a sharper focus on the U.S. housing delivery system is possible, if not likely. 24 THE ROAD TO REFORM How can the industry tackle GSE reform in the coming years? One housing expert weighs in. 28 BREAKING DOWN VALUATION With the increasing amount of technology and innovation surrounding the valuation industry, appraisers are faced with multiple factors that will ultimately lead to the restructuring of their business. SPECIAL SECTION 37 PROPERTY VALUATION GUIDE Take a look at the companies at the forefront of property valuation progress. DEPARTMENTS 8 TAKE 5 John Keratsis, CEO of Boston National 9 MDWELL Home is Where the (Tech) Hiring Is 10 MCROWD Who's moving on and who's moving up in the industry

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