January 2017 - The World's Local Bank

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 41 VALUATIONS PROPERTY VALUATION GUIDE Special Advertising Section KEY PERSONNEL Brian Uffelman Chairman Brian Cullen CEO Andre Lacouture President Ed Austin COO Kyle Heather SVP, Operations Dean Kelker SVP, Chief Risk Officer STAFFING Number of company employees: 250 CONTACT INFORMATION 333 Technology Drive Suite 102 Canonsburg, Pennsylvania 15317 Phone: 866.620.7577 Web: SingleSource CORPORATE PROFILE SingleSource is a nationwide service provider to many of the largest loan origination, servicing, and second- ary entities. SingleSource provides a comprehensive range of services that can be applied across the loan origination process and servicing cycle. These services include valuations, REO asset management, property preservation, title and closing, and document manage - ment. The company's expert staff knows how to cus- tomize and integrate these services to provide clients with the highest levels of customer service. COMPANY HISTORY SingleSource Property Solutions provides valuation, REO asset management, title and settlement, and property preservation services nationwide and in Puerto Rico, the U.S. Virgin Islands, and Guam. The company was established in 2000 and is headquar - tered in Canonsburg, Pennsylvania, near Pittsburgh. Through an intense focus on customer service, high-quality products, and a diverse set of prod- uct offerings, SingleSource has remained a critical partner to our clients as their markets have evolved. SingleSource merged with iMortgage Services in 2015, creating one of the largest privately-held ven - dor management companies. BUSINESS SCOPE Appraisals, Broker Price Opinions (BPOs), Property Inspections, Automated Valuation Models (AVMs), Value Reconciliation, REO Asset Management, Property Preservation, Title & Closing Services INDUSTRY AWARDS, ACCOLADES, AND MILESTONES • SingleSource celebrated 15 years of industry excellence in 2015. • In 2015, SingleSource received an above average "MOR RV2" residential valuation vendor rating from Morningstar. • SingleSource's commitment to rigorous policies and procedures is evidenced by their annual SSAE 16 Type II certification. • SingleSource Property Solutions was named in the top 100 fastest-growing private companies in the Pittsburgh region in 2015. • SingleSource was named the fastest-growing company in Pittsburgh for the period of 2006-2009 (Pittsburgh Business Times). • SingleSource has received national honors by being included in the Inc. 500 and Inc. 5000. COMPETITIVE ADVANTAGE Staff-wide industry expertise and a core belief in customer service set SingleSource apart from the competition. SingleSource employs a variety of industry experts who include licensed real estate agents, licensed real estate brokers, certified appraisers, licensed notaries, and licensed title agents. These professionals are full-time employees whose expertise in the real estate industry enables SingleSource to provide high-quality products for all of their clients. In addition, SingleSource employees are skilled at fostering consultative relationships with SingleSource's clients and working to customize any solution to meet their clients' needs. The SingleSource team also utilizes industry leading tools that include: • A proprietary scoring model that grades every valuation report, • MLS tools that verify data points in our delivered products, and • Additional data reporting options that can be added to a standard BPO KEYS TO SUCCESS The SingleSource "H.O.M.E." values: • Healthy Esteem • Originality • Modesty • Exceptional Customer Service GOALS AND STRATEGIES FOR 2017 SingleSource's strategic goal is to leverage its extensive market expertise, continually innovate products and processes, and invest heavily in skilled personnel. This will enable the company to maintain its status as the industry's "SingleSource." The right team for clients—SingleSource's experienced team provides a wealth of mortgage servicing, capital markets, and property management experience. At SingleSource, the company knows how to craft unique, highly valuable service solutions that work across dis - ciplines so the company's clients can confidently work with one vendor of choice for all of their needs. The SingleSource team is: • Accessible—Clients can see the status of any or- der utilizing the company's proprietary Web-based services. All clients are assigned an individual relationship manager for live problem resolution. • Resourceful—The SingleSource network includes thousands of experienced real estate professionals across the U.S. and U.S. territories. • Convenient—Clients can place orders 24 hours a day and can review any order completed by SingleSource any time of the day. • Thorough—SingleSource employs multiple quality control checks, not just electronic, but also physical checks by qualified reviewers. • Customer-Focused—SingleSource is committed to offering the highest level of customer service. SingleSource measures the company's success by the satisfaction of the company's clients.

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