January 2017 - The World's Local Bank

TheMReport — News and strategies for the evolving mortgage marketplace.

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42 | TH E M R EP O RT PROPERTY VALUATIONS PROPERTY VALUATION GUIDE Special Advertising Section KEY PERSONNEL Keith Guenther Founder/CEO Michael Bull CFO Angela Hurst SVP, Business Development Rida Sharaf SVP, Real Estate Operations George Paquette Chief Appraiser STAFFING 110 employees CONTACT INFORMATION 25520 Commercecentre Drive, Second Floor Lake Forest, CA 92630 Phone: 949.206.5371 Email: Web: U.S. Real Estate Services (USRES) COMPANY HISTORY Founded in 1992, USRES is an industry leader for a wide variety of valuations and REO disposition ser- vices. The company prides itself on its balanced use of technology and expert staff. Over the course of time, USRES has consistently worked towards shap- ing a reliable and knowledgeable vendor panel that includes both agents and appraisers. These vendors are consistently vetted and graded to provide clients with partners they can trust on every level. In 2003 the company also created its proprietary software solution, RES.NET, to provide operational flexibility. Owning their own technology platform allows USRES to adjust their practices to meet the specific needs of each client. BUSINESS LINES, SERVICES AND PRODUCTS In addition to providing REO disposition, USRES offers clients a variety of default and origination valuation services including appraisals, BPOs, and rental analysis reports. Over the past 25 years the company has cultivated a reliable vendor network, which they see as an integral part of their success. COMPETITIVE ADVANTAGE USRES's longevity sets it apart from other com- panies. Over the past 25 years, the company have expanded and adapted their services to meet the changing needs of clients and the industry as a whole. Experience has shown that each client has their own set of priorities and may place a premium on either accuracy, turnaround time, or both. By first determining a client's preferences USRES can deliver a tailored service that will result in the best valua - tion product possible. The company also provides dedicated business units for each of its products, and their customer service team consistently has a first call resolution rate above 95 percent. KEY FEATURES/BENEFITS Broker Price Opinions USRES maintains a select group of licensed agents geared towards serving the BPO market, while consistently adhering to quality and delivery rates. USRES provides charting and progress for each report and is the only provider that pairs the benefits of integrated technology with its own, in-house staff of licensed appraisers. This process ensures that every BPO goes through a comprehensive audit for content and accuracy. Appraisals USRES seeks out and retains a robust network of licensed appraisers who are dedicated to their trade. All valuations are reviewed and audited by both an in-house team of appraisers and integrated QC func - tionality giving clients the perfect blend of technology and personal oversight. USRES' technology solution provides a secure and seamless experience for clients, appraisers, and borrowers alike. Rental Analysis Reports The USRES Rental Analysis Report is a timely response to the realization that rentals have become a viable revenue source for mortgage bankers pursu - ing NPL acquisitions. This product is completed by USRES' network of more than 80,000 agents who personally inspect each property. The report can be paired with other valuation products to provide clients with the necessary data to choose the most profitable strategy for every file. REO Disposition As the market fluctuates and your strategy adjusts, USRES provide clients assistance liquidating their REO inventory through a wide range of products and services. USRES draws on its 25 years' experience to provide clients with superior processes along with the support of the company's knowledgeable staff.

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