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Issue link: http://digital.themreport.com/i/844227
MNOTES W e're celebrating our differences in this month's MReport— an entire issue related to diversity, inclusion, and all the ways our industry is working to encourage both. On the cover, you'll see Dwight Robinson, the SVP of Human Resources, Diversity, and Inclusion and Chief Diversity Officer at Freddie Mac. The diversity expert is just one of the many important people you'll meet in Brian A. Lee's "Devoted to Diversity," an insightful piece that sheds light on all the ways mortgage companies are diversifying their workforces. As Robinson puts it, "We're starting to understand that we need to match the diversity within our industry to better serve the market." In "It's a Journey, Not a Destination," Fannie Mae's VP and Chief Diversity and Inclusion Officer Tujuanna B. Williams dives into her organization's own diversification efforts—which date back more than two decades. Though Fannie has been recognized time and time again for its inclusive culture, Williams says the work never ends—nor will it. Next up is Daniel Jacob's "More Than Just Checking Boxes." In this thoughtful piece, Jacobs, the EVP of National Retail Lending at MiMutual Mortgage, examines diversity as a business choice—and the impact that choice has on a company's employees, its marketing and, ultimately, its customers. In "Crossing Oceans, Breaking through Barriers," we get an in-depth look at the struggles American minorities and immigrants face in the homebuying process. Mike Reagan, SVP of Business Alliances at RE/ MAX, examines these hurdles and even proposes a few solutions to help address them. Finally, we've got "Diversity Under the Magnifying Glass" by Adriana Montes. Offering a comprehensive look at the many benefits an inclusive approach can offer today's businesses—as well as some of the challenges it can pose—this piece is a must-read for anyone in our sector. Because, as Montes asks, "is the real estate industry truly diverse?" While we may never have an answer to that question, I hope this issue at least starts the conversation. All my best, Rachel Williams Editor-in-Chief © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. YOUR business is OUR business! First American Mortgage Services is laser focused on mitigating YOUR cost, risk and exposure by aligning our advanced solutions with YOUR strategic objectives and compliance needs. We are the New First American, over 120 years young, strong and financially secure. Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. 2 | Th e M Rep o RT Publisher Jon Ball contributing editor Abby Gregory online editor theMrePort.coM Ryan Schuette coPy editors Alison Rich emily White Youree heather hill contributors phil Britt Bob Calandra eric Fox Jack Konyk Mark Lieberman creative director Jason Stone art director Jonathan Won associate art directors Bruce Sons Chanyanont Loha-Unchit design director Sean Walker advertising Dina Duncan (214.525.6740) Jason Myers (214.525.6760) Andi Zimmerman (214.525.6724) technology Toby Tull Brandon Shangraw social Media Leon McKenzie Ani Vera circulation/corresPondence Celina Avila corPorate officers chairMan & chief creative officer chief executive officer Mark hulme edward R. Delgado business develoPMent Andi Zimmerman chief financial officer John harrison director of huMan resources ernest Gillespie director of oPerations Toby Tull account executives senior account executive Donna Lott (214.525.6792) sPonsorshiPs Jason Myers (214.525.6760) account executives Renee Charles (214.525.6742) Thomas Griffin (214.525.6754) Kristin Larson (214.525.6713) Ryan McLemore (214.525.6706) Marketing Travis Bogdon Matt hulme Production Kyle Curtis Miguel Martinez Christian McCrossan concierge Celina Avila art direction Jason Stone Sean Walker Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. FORDEFAULTSERVICINGPROFESSIONALS THEFIVESTARINSTITUTE Follow us. 2 | TH E M R EP O RT EDITOR-IN-CHIEF Rachel Williams ONLINE EDITOR Brianna Gilpin ONLINE CONTRIBUTOR Joey Pizzolato COPY EDITORS Krista Franks Brock Aly Yale CONTRIBUTORS Daniel Jacob Brian A. Lee Adriana Montes Mike Reagan Tujuanna B. Williams CREATIVE DIRECTOR Jason Stone ART DIRECTOR Jonathon Won DESIGN DIRECTOR Sean Walker ADVERTISING Suzanne Andresen (207.443.3314) Robyn Clayton (214.525.6716) Kevin McCrea (214.525.6756) Jason Myers (214.525.6760) Robert Rakowski (214.525.6783) CORPORATE OFFICERS CHAIRMAN & CHIEF CREATIVE OFFICER Mark Hulme PRESIDENT & CHIEF EXECUTIVE OFFICER Ed Delgado CHIEF FINANCIAL OFFICER John Harrison DIRECTOR OF HR/ACCOUNTING Ernest Gillespie ART DIRECTION Jason Stone Sean Walker Jonathon Won PROFESSIONAL ASSOCIATIONS American Mortgage Diversity Council: John Golden (214.525.6700) Legal League 100, National Mortgage Servicing Association, Property Preservation Executive Forum: Derek Templeton (214.525.6757) FORCE: Annie Collier (214.525.6740) No part of this publication may be reproduced without written permission from the publisher. ©2017 REO Publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. Delving into Diversity