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TH E M R EP O RT | 31 Yvette Gilmore Yvette Gilmore VP-Servicing Management, Single-Family Business // Freddie Mac Yvette Gilmore manages about 1,100 risk servicers across Freddie Mac's single- family line of business, and according to Kevin Palmer, SVP, Single Family Portfolio Management at Freddie Mac, it's a job she's 100 percent committed to. "Yvette always wanted to do meaningful work," said Palmer. "She's passionate about her role as the intermediary between the servicers of our $1.7 trillion portfolio and the millions of homeowners whose loans Freddie Mac owns. She's committed to creating a better company and a better industry for American families." Gilmore is also charged with leading the servicing policy, quality assurance, and operational risk teams at Freddie Mac, as well as the team that manages the day-to- day relationships and performances of Freddie Mac's entire portfolio of risk servicers. She's also been a key leader in the organization's efforts to develop servicing standards that can improve both the borrower and servicer experience. And according to Palmer, Gilmore's labors have "helped ensure more consistent and efficient interaction" on both sides of the homebuying equation. But Gilmore has done more than just enhance the overall experience for American homebuyers; she's also helped Freddie Mac take steps to protect those consumers, too. Palmer says Gilmore played a significant role in executing the company's very first servicer risk transfer. Though Gilmore has accomplished much in her many years at Freddie Mac, it was all in the line of duty—and according to Palmer, Gilmore goes above and beyond that, particularly when it comes to diversity and inclusion. Palmer says Gilmore leverages her role as a female leader and as a person of color to spotlight diversity issues at Freddie Mac and in the industry at large. It's not a responsibility Gilmore takes lightly—especially, she says, as American homebuyers become more diverse themselves. "The next generation of homeowners will be more racially and culturally diverse, so it's important that the industry as a whole reflects that same diversity," Gilmore said. "In a competitive landscape, it's imperative." To further that industry diversity, Gilmore currently chairs Freddie Mac's Women's Interactive Network, which focuses on expanding opportunities for women at the company. The group currently boasts a membership of more than 150 women across the organization and has recently launched a new mentoring initiative—an effort Gilmore is sure to play a leadership role in. "By positioning myself as a leader, I'm asking others to follow me, to trust me," Gilmore said. "I take that seriously." In April, she joined the Editorial Advisory Board for MReport's sister publication, DS News.