We are quickly approaching the Five Star Conference 2024, set for September 24-26 at the OMNI Hotel in Dallas, and the list of guest speakers and educational offerings continues to grow.
This year, The MTech Forum will feature a host of tech and subject-matter experts taking a deep dive into how technology is driving our industry forward, but also creating hazards that must be addressed and accounted for as we move forward. Speakers and panelists will delve into topics such as artificial intelligence (AI), cybersecurity, and mortgage servicing technology innovations.
The MTech Forum, set for Wednesday, September 25 from 9:00 a.m.-11:55 a.m. Central was designed and crafted to spark thought-provoking conversations on the latest tech available and what lies on the frontier for the industry moving forward.
Keeping Ahead of the Tech Curve
Presented by Forum Partner Sagent, the MTech Forum will be highlighted by a number of sessions, each curated to inform and enhance those in the mortgage space with the latest tech knowledge needed to advance their business in today’s marketplace, including:
Guarding the Gates: The Critical Role of Cybersecurity
In an era where digital transformation is reshaping the industry, safeguarding sensitive financial data and ensuring regulatory compliance are paramount. During this session, a panel of cybersecurity specialists and industry thought leaders including Heather Beach, VP, Enterprise Risk & Compliance for Xome Holdings LLC and David Callahan, EVP & CIO for LoanCare will discuss emerging threats, data protection, and the role of technology in fortifying mortgage servicing operations.
With more than 22 years as a service provider in the default mortgage servicing space, Beach has been a member of the Xome team for the past six years, and currently serves as VP of Enterprise Risk & Compliance for the company. In this role, Beach is responsible for overseeing the comprehensive suite of compliance management programs, which encompass all facets of risk, compliance, audits, exams, vendor risk governance, and information security. She is also dedicated to maintaining compliance with the ever-changing landscape of data privacy and artificial intelligence laws.
Callahan, as EVP & CIO at LoanCare, has more than 30 years of experience leading major digital transformation, technology due diligence, and delivering powerful B2C and B2B solutions. Callahan provides strategic leadership to ensure operational services to the business are being supported in a timely, impactful, and cost-effective manner. Previously, Callahan served as SVP of Mortgage Servicing Technology at Mr. Cooper. He was responsible for the modernization and digital transformation of technology including mobile and cloud services. Results increased operational efficiency, enhanced cyber security, data management, and analytics.
Getting Ahead of Tomorrow: Innovations in Mortgage Servicing Technology
Discover how cutting-edge technologies are revolutionizing mortgage servicing operations. A panel of innovators and industry veterans, including James Curl, CTO of Xome and Courtney Thompson, EVP, Head of Servicing for CMG Financial, will discuss the latest trends, challenges, and opportunities that can take your mortgage servicing operations to the next level. Whether you are a lender, servicer, or technology provider, this session will uncover what’s next for the industry as the tech space continues to evolve.
In his role with Xome, Curl leads initiatives to create and source transformative technology solutions. He is a seasoned executive with experience leading customer-focused digital transformation, technology innovation, new product development, and market introduction. Prior to joining Xome, Curl served as VP of Enterprise and Emerging Technology at T-Mobile, where he led cross-functional teams of product managers and engineers to deliver market-shaping technology products, including T-Mobile’s consumer home internet. Before his time at T-Mobile, he worked at Deloitte Consulting in technology strategy and architecture service.
Thompson has been pushing the servicing industry forward for more than a decade through high-risk regulatory solution management, operations, innovation, and human-first strategies. She started out in litigation, advisory, and consulting centered around consumer financial protection law. Then, she was Flagstar Bank’s SVP, Default Servicing Operations, for a better part of a decade. In this role, she led a best-in-class team that focused on delivering transparency in the default mortgage servicing process. Through her leadership with the bank’s mortgage-specific fintech accelerator program, Thompson learned the value of having strong partnerships with the fintech community. In 2021, she launched Consigliera, a forward-thinking organization that builds bridges between financial institutions and the fintech community to deliver meaningful, connected, and efficient solutions in the servicing realm.
The Genie Unbottled: Implementing AI Solutions in Servicing
“The Genie Unbottled” session will be a spirited discussion of the transformative potential of AI within mortgage servicing. From underwriting and risk assessment to customer service and operational efficiency, a panel of experts will explore real-world applications and ethical considerations as they break down how the landscape is already being impacted by this technology—and where it’s headed in the years to come.
More on presenters for this session focused on AI in the coming weeks.
Government Input
The MTech Forum will also include a Keynote Presentation from Leah Price, Senior Financial Technology and Innovation Specialist with the Federal Housing Finance Agency (FHFA). As Senior Financial Technology and Innovation Specialist with the FHFA, Price focuses on the frontier of emerging technologies and benefits and risks for the mortgage industry. Prior to joining the FHFA, Price was VP of Lending Ecosystem at Figure Technologies, and before that, she was at Fannie Mae in product development. She has a BA from Georgetown University and an MBA from New York University. Price is a frequent speaker on innovation, blockchain, and AI at mortgage industry conferences.
Networking With Industry Leaders
The Five Star Conference prides itself on fostering an inclusive and community-centric environment where professionals from across the mortgage sector can connect, innovate, and prosper. By attending the MTech Forum, you’ll have the opportunity to network with thought leaders, service providers, and peers, opening doors to new partnerships and collaborations.
Advance Your Career
Participation in the MTech Forum at the Five Star Conference will enrich your knowledge base and enhance your professional profile. The insights gained from this event can be pivotal in driving your career forward, positioning you as a forward-thinking leader in digital advances in the housing finance arena.
Register Now
Don’t miss out on this exceptional opportunity to advance your expertise and network with industry pioneers. Secure your spot today by registering through the Five Star Conference Registration link.
For more details about the Mortgage Servicing Forum schedule and sessions, visit the Five Star Conference Mortgage Servicing Forum link.
Join us at the Five Star Conference 2024, where visionaries meet opportunities and shape the mortgage industry’s future together.
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