Peter Baci and Javed Shaikh of Mphasis Digital Risk explain how leveraging specialized skills and expertise through offshoring can improve the quality of service and overall customer experience.
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Renters Reveal Amenity Preferences, Keywords Used to Find Rentals
While U.S. home prices remain elevated, many Americans are increasingly choosing rental homes as their first choice because more of them are prepared and able to pay more to have the space and...
How Many U.S. Homeowners Remain Equity-Rich?
"Homeowner equity typically mirrors home-price trends, and the third quarter of this year followed that pattern," said Rob Barber, CEO for ATTOM. "Equity remained elevated as the value of...
Home Prices Dip in Top U.S. Cities
The U.S. housing market is showing signs of relief for buyers, as home prices drop in more than half of the largest metropolitan areas. According to the Realtor.com® September Housing Market...
6 Ways to Make Property Taxes Easier for Homeowners
Escalating home values have driven up property taxes, leading to homeowner distress, making it more important than ever to help them understand and plan for these increases. Meanwhile, as interest...
America’s New ‘Ghost Towns’
Americana has long held a fascination for Old West ghost towns, symbols of a bygone day. Now Joybird has redefined that term for the modern age. In their new study, “ghost towns” are modern metro...
Customer Success: Servicing’s Secret Superpower
The real-time pace of change in markets, regulations, and customer expectations has shoved mortgage servicers into the same shifts that originators faced after the 2008 housing crisis. This once...
U.S. Commercial Foreclosures Spike YoY
In September, the highest number of commercial foreclosures were found in pricey states such as California, New York, and Florida, while overall commercial foreclosures also increased from the...
Are Homebuyers Satisfied With Advances in AI?
Cloudvirga polled recent homebuyers on the increasing use of digitalization in the front-end of the mortgage origination process and asked whether adoption of these tools is enhancing or hurting...
Jumbo Mortgage Origination Volume Drops to 10-Year Low
While some 10% of jumbo loans have an interest rate of roughly 6%, new CoreLogic data indicates that, in comparison to prior years, jumbo mortgage originations saw a notable drop in both dollar...
Protected: MP Access Show: Interest Rates, Legacy, and Seeing Around Corners – Conversation with Stanley C. Middleman
There is no excerpt because this is a protected post. The post Protected: MP Access Show: Interest Rates, Legacy, and Seeing Around Corners – Conversation with Stanley C. Middleman first appeared...
A Closer Look at Rent-Control Policies
Redfin examines the opinions for renters and homeowners navigating rent increases and forecasts potential downsides to enacting rent-control policies. The post A Closer Look at Rent-Control...
HUD Appoints 11 to Housing Counseling Federal Advisory Committee
The Department adds to its Committee tasked with providing guidance on how to better serve prospective buyers, homeowners, and renters with their housing needs. The post HUD Appoints 11 to Housing...
How Bankruptcy Trustee Auctions Are Helping Servicers Prevent Foreclosures
As the landscape of real estate and finance continues to shift, an increase in bankruptcy filings may present significant challenges ahead for mortgage servicers. The post How Bankruptcy Trustee...
Auction Demand Weakens in Q3 as Retail Market Softens
While foreclosure auction supply has slipped to the lowest level in three years in Q3, new research from Auction.com indicates that the retail housing market will likely continue to moderate into...
Gen Z Households Remain Rent-Burdened, but Housing Vouchers Offer Relief
More than half of Gen Z renters are rent-burdened in some of the largest U.S. metros, according to new Zillow data, which revealed the income criteria Americans need to qualify for Housing Choice...
PhoenixTeam Launches New AI Platform
Through the new Phoenix Burst AI platform, users can reduce time-consuming and repetitive manual tasks to accelerate the product management lifecycle. The post PhoenixTeam Launches New AI Platform...
September Existing-Home Sales Fall to 14-Year Low
A hike in both mortgage rates and a 15th consecutive month of year-over-year price increases factored into September's slip in existing-home sales, as NAR examines a number of forces behind the...
Where the Presidential Candidates Stand on Housing Issues
With housing affordability a major issue nationwide, LendingTree looks at the paths to address the crisis set forth by Kamala Harris and Donald Trump as they enter the final stretch toward...
Mortgage Lenders Reveal the Value of Streamlining Closing Cost Descriptions
Closing costs have increased significantly in recent years, making it even more difficult for many first-time and lower-income buyers to purchase a home. In the most recent Mortgage Lender...
Renters Seek Ways to Overcome Homeownership Hurdles
LendingTree recently polled U.S. renters to gauge their aspirations to dive into the homeownership market, uncovering several barriers they believed would prevent them from ever being able to own...