MReport October 2018

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TH E M R EP O RT | 21 KEYSTONE AWARD RECIPIENTS THE CULTURAL LEADER AWARD RECIPIENT THE COMMUNITY LEADERSHIP AWARD RECIPIENT T he Cultural Leader Award honors industry leaders who have successfully fostered forward-thinking company cultures and workplaces through corporate strategies and initiatives that have led to tangible, positive outcomes for colleagues companywide and beyond. Brown told MReport that she found both the nomination and the award "enormously humbling." In her role at Fannie Mae, Brown is responsible for diversity and inclusion outreach strategies for the enterprise, both internally and externally. She also serves as Vice-Chair of the American Mortgage Diversity Council (AMDC) and sits on the Housing Advisory Board of HomeFreeUSA, a HUD-approved homeownership development, foreclosure intervention and financial coaching organization. The other Cultural Leader Award finalists included Jan Duke, COO, a360 Firm Solutions; Riham El-Lakany, VP and CMO, Freddie Mac; Yvette Gilmore, VP, Single-Family Servicer Performance, Freddie Mac; and Ann Thorn, EVP, Mortgage and Vehicle Servicing, Bank of America. Brown worked closely with the AMDC's 2018 initiative that hosted a series of town halls in cities across the country, designed to bring together industry stakeholders and LGBTQ community leaders. Brown and the AMDC are also working toward having the Fair Housing Act amended to protect LGBTQ individuals. When asked why her work is so important, Brown highlighted the personal impact. "When corporate culture conveys that employees need to suppress their authentic selves, business suffers. Significant progress has been made as we've evolved from structures and para - digms that were designed and built on exclusive business policies and practices. We've also seen how critical leadership and accountability are to identifying and addressing barriers to inclusion. I'm inspired by the impact of decisive leadership in advancing diversity and inclusion, where tone and action at the top is unambiguous. " Brown cited one example as the AMDC's work in creating a Gender Equity Pledge. "Such powerful symbolism has the ability to effect change," Brown said. "When it comes to gender equity, there's work to be done. In fact, a recent Pew Research Survey indicates men still have an easier path to advancement than women and that women still have to do more to prove their worth. My message to women, inclu - sion allies, and champions is to check your gender at the door. Any organization that asks you to do that is probably not where you want to be." Brown added, "If where you are doesn't value who you are, you don't change who you are—you change where you are." M iriam Moore, Division President at ServiceLink, believes that the most important attributes to succeed are to work hard and have integrity, and confidence in one's abilities. "One of my favorite quotes is by Winston Churchill," Moore said. "Some people dream of success while others wake up and work hard at it." Moore finds the quote so inspirational, it is displayed on the wall at ServiceLink's offices. "I also think believing in yourself if an important attribute. Women sometimes hesitate to take a role because they lack confidence in their abilities, even when they are well qualified for the position." Moore is a veteran of the housing industry. With more than 30 years' experience, she currently oversees the management and performance of the loss mitigation title, preforeclosure title, REO title and close, ASAP, process solutions, and field services groups, as well as the expansion of default products and services to meet servicers' strategic needs. She is also responsible for ServiceLink Auction powered by Hudson and Marshall, the company's growing auction platform. Prior to her time at ServiceLink, Moore spent 23 years at Lender Processing Services, most recently as the Senior Managing Director of Default Title and ASAP division. Prior to that, she was an attorney with Levinson and Lieberman. Moore also co-founded a networking group called Women Executives in Banking (WEB) with attorneys Linda Orlans and Julie Moran. For 15 years, the group has played a pivotal role in ensuring that women in the housing industry get ample opportunities to strive towards their goals. Moore said that when she co-founded this group, there were no networking or mentoring opportunities for women in the mortgage industry and they often did not know their peers. "The group is still very active with an amazing group of women," Moore said. "I am pleased to see the growth and focus on women in the industry by organizations such as Five Star." Moore was honored with the Community Leadership Award dur - ing the Keystones last month. The Community Leadership Award acknowledges individuals who display tremendous leadership and cooperation in local communities. Moore told MReport that she was "honored to be recognized among such a talented group of women, many of whom I have worked with closely over the years." Other finalists included Timika Cole, SVP, U.S. Bank Home Mortgage; Dr. Lynn Fisher, Resident Scholar and Co-Director of the Center on Housing Markets and Finance, American Enterprise Institute; Rullah Price, SVP, Community Outreach Director, Wells Fargo Home Mortgage; and Cheryl Travis-Johnson, COO, VRM Mortgage Services. CHARMAINE BROWN DIRECTOR, EXTERNAL OUTREACH AND ENGAGEMENT, OFFICE OF MINORITY AND WOMEN INCLUSION, FANNIE MAE MIRIAM MOORE DIVISION PRESIDENT, SERVICELINK

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