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Issue link: http://digital.themreport.com/i/1096867
MNOTES The Business of D&I A business strategy is a company's roadmap to what it wants and how it plans to get there. Increasingly, organizations in the housing and mortgage industry are realizing the business benefits of Diversity & Inclusion (D&I), and this month's edition of MReport dives deep into the D&I strategies that are helping organizations to thrive with industry commentary on the way forward to further strengthening and integrating D&I into business consciousness. With the many directions the D&I discussion can take, this month we narrowed in on the actionable changes that companies are making and success stories of organizations who have benefited from such actions. In this month's cover story, "Diversity & Inclusion: Rattling the Status Quo," MReport's Donna Joseph gets expert insights on the changes implemented in D&I towards creating a more equal, multicultural work environment and the areas that still need work. Next, in "D&I: Driving Business Strategy," Radhika Ojha speaks with the leadership team of FHLBank Chicago to explore how D&I, when integrated with corporate strategy, is capable of sustained business success even beyond the company. While AJ Barkley, the Neighborhood Lending Executive for Bank of America, gives insights into how connecting with clients across generations and genders can close the homeownership gap across the nation in "The Great Property Divide," Debora Aydelotte, COO of Credit Risk Solutions, makes a case for how women and minority leaders can fight unconscious bias in "When a Seat at the Table Isn't Enough." As our culture continues to become more diverse, embracing D&I initiatives are crucial for any company that hopes to succeed. Read "Seeking a Better Balance," by Laurie Egan, VP and General Manager at The William Fall Group to learn more. This issue is truly about reflecting the positive changes towards D&I within the industry so thank you for sharing your ideas, programs, and longstanding solutions to make D&I a priority. Best regards, Rachel Williams Editor-in-Chief © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. YOUR business is OUR business! First American Mortgage Services is laser focused on mitigating YOUR cost, risk and exposure by aligning our advanced solutions with YOUR strategic objectives and compliance needs. We are the New First American, over 120 years young, strong and financially secure. Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. 2 | Th e M Rep o RT Publisher Jon Ball contributing editor Abby Gregory online editor theMrePort.coM Ryan Schuette coPy editors Alison Rich emily White Youree heather hill contributors phil Britt Bob Calandra eric Fox Jack Konyk Mark Lieberman creative director Jason Stone art director Jonathan Won associate art directors Bruce Sons Chanyanont Loha-Unchit design director Sean Walker advertising Dina Duncan (214.525.6740) Jason Myers (214.525.6760) Andi Zimmerman (214.525.6724) technology Toby Tull Brandon Shangraw social Media Leon McKenzie Ani Vera circulation/corresPondence Celina Avila corPorate officers chairMan & chief creative officer chief executive officer Mark hulme edward R. Delgado business develoPMent Andi Zimmerman chief financial officer John harrison director of huMan resources ernest Gillespie director of oPerations Toby Tull account executives senior account executive Donna Lott (214.525.6792) sPonsorshiPs Jason Myers (214.525.6760) account executives Renee Charles (214.525.6742) Thomas Griffin (214.525.6754) Kristin Larson (214.525.6713) Ryan McLemore (214.525.6706) Marketing Travis Bogdon Matt hulme Production Kyle Curtis Miguel Martinez Christian McCrossan concierge Celina Avila art direction Jason Stone Sean Walker Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. FORDEFAULTSERVICINGPROFESSIONALS THEFIVESTARINSTITUTE Follow us. 2 | TH E M R EP O RT EDITOR-IN-CHIEF Rachel Williams ONLINE EDITOR Radhika Ojha ONLINE CONTRIBUTORS Donna Joseph David Wharton COPY EDITOR Brandy Scott CONTRIBUTORS Debora Aydelotte AJ Barkley Laurie Egan CREATIVE DIRECTOR Jason Stone ART DIRECTOR Jonathon Won DESIGN DIRECTOR Sean Walker ADVERTISING Suzanne Andresen (207.443.3314) Kevin McCrea (214.525.6756) 2019 EDITORIAL ADVISORY BOARD Danielle Hale, Chief Economist, realtor.com ® ; Ken Markison, Of Counsel, Weiner Brodsky Kider PC; Alex McGillis, Director of Product Development, Quicken Loans Erik Schmitt, Managing Director of Origination Division, Chase Home Lending; Rocky Stubbs, SVP, Head of Direct Lending, Flagstar Bank Corporate Officers CHAIRMAN & CHIEF CREATIVE OFFICER Mark Hulme PRESIDENT & CHIEF EXECUTIVE OFFICER Ed Delgado CHIEF FINANCIAL OFFICER Dirk Hobgood ACCOUNTING AND HUMAN RESOURCES MANAGER Jake Davis ART DIRECTION Jordan Funderburk Jason Stone Sean Walker Jonathon Won PROFESSIONAL ASSOCIATIONS FORCE: Annie Collier (214.525.6740) Legal League 100, American Mortgage Diversity Council, National Mortgage Servicing Association, Property Preservation Executive Forum: Derek Templeton (214.525.6757) No part of this publication may be reproduced without written permission from the publisher. ©2019 REO Publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MReport does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials.