MReport April 2019

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 3 CO NTE NTS 14 BLENDING D&I: RATTLING THE STATUS QUO Have D&I initiatives truly fulfilled its purpose of being the equalizer in a multicultural work- force of today? We spoke to some experts from the industry on changes implemented and areas that still need work. 20 D&I: DRIVING BUSINESS STRATEGY Diversity and inclusion really works when it's part of a strategy that pushes the business towards better performance and that's where the Federal Home Loan Bank of Chicago is leading the way. 26 THE GREAT PROPERTY DIVIDE Connecting with clients across generations and genders is key to closing America's home- ownership gap. The first step toward progress is understanding the needs and priorities of these potential borrows. 30 WHEN A SEAT AT THE TABLE ISN'T ENOUGH How women and minority leaders can fight unconscious bias from the C-suite. 34 SEEKING A BETTER BALANCE The appraisal industry has made great strides toward gender equity, but more work remains to be done. Here's why bringing more women into the appraisal field can help counter some of the challenges facing the industry. DEPARTMENTS 4 MTECH Leveraging Tech to Strengthen the Industry 10 TAKE 5 Gagan Sharma, President and CEO, BSI Financial Services 11 MDWELL On the Go: Which cities earn high marks when it comes to public transportation? 12 MCROWD Who's moving on and who's moving up in the industry

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