MReport May 2020

TheMReport — News and strategies for the evolving mortgage marketplace.

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4 | M R EP O RT MTECH New Processes, Partnerships Highlight Technological Advancements Social media monitoring, eClosing, and lender support programs leading the way. Guild Mortgage Partners with eOriginal to Provide Expanded eClosing Capabilities CUSTOMERS WILL NOW HAVE THE OPTION TO EVIEW AND SIGN DOCUMENTS DIGITALLY. G uild will incorporate eO- riginal's technology into its eClose solution to cre- ate, execute, and deliver eNotes, adding a crucial function to its digital mortgage origination process. Guild customers will now have the option to review and sign the eNote remotely, wherever they may be. Additionally, eOriginal provides an eVault, a secure platform for the management of electroni- cally signed assets, such as eNotes, after they are executed. Once an eNote is signed by a customer, it transfers to additional parties, such as warehouse banks or investors, including Fannie Mae and Freddie Mac, directly through the eVault. "This is a critical time for the mortgage lending industry in needing to find more efficient and secure solutions for completing a mortgage transaction while limit- ing personal contact and keep- ing people safe," said Mary Ann McGarry, CEO of Guild. "We're committed to offering our custom- ers personalized digital mortgage options, and adding the ability to sign the note electronically is a big step toward a complete eClosing." Guild currently offers a secure eClose solution powered by its proprietary technology and DocuSign to make the signing of closing documents easier and less time-consuming than a traditional mortgage closing. Guild's hybrid eClose process enables customers to sign most loan documents digi- tally, with a select few documents signed in ink at closing. eClose provides enhanced security protections, while reduc- ing paperwork. Documents are retained in an encrypted electronic envelope and accessible only upon successful user authentication. Lisa Klika, SVP and CCO at Guild, emphasized the importance of the digital mortgage in serving customers at a time when many traditional, paper-based mortgage origination processes are limited due to the restrictions put in place during the COVID-19 pandemic. "The current environment should provide the motivation for more lenders to move with increased speed toward the digital mortgage," she said. "Guild has been working diligently the past few years to expand our capa- bilities by enhancing our internal systems and integrating the best technology from trusted providers. We continue to work to get closer to a fully electronic closing process. We're pleased to partner with eOriginal to add their technology to our eClose solution to better serve our customers." Fannie Mae, Ginnie Mae, and MERSCORP Holdings are among the industry leaders currently leveraging eOriginal's eNote technol- ogy to expand the digital mortgage market along with Guild. Brian Madocks, eOriginal CEO, com- mented on Guild's ability to provide eClosing options to its customers. "Guild's decision to enable remote signing of electronic notes as part of their closing process is timely, and provides the founda- tion for scale across all forms of digital closings," he said. "We're excited to partner with Guild to help them further expand their digital closing capabilities." Guild specializes in developing unique pilot programs and special- ized products to help deliver the promise of home in every neigh- borhood and community it serves. Its loan professionals can serve the needs of any homebuyer, from helping first-time buyers achieve homeownership, often through government loan programs, to homebuyers looking to upgrade with a jumbo loan. Guild also spe- cializes in helping active duty and retired military personnel to secure VA loans, with 100% financing and flexible qualifying standards. The company is consistently recognized for its impact in the communities it serves, commitment to customer service, strength in regulatory compliance and workplace culture. BlackFin Group Launches COVID-19 Lender Support Program PROGRAM WILL PROVIDE HOURS OF SUPPORT FOR MORTGAGE LENDERS. M anagement consulting firm, BlackFin Group, who specializes in mort- gage banking, is launching a CO- VID-19 Lender Support Program. The program provides up to 10 hours of expert advisory support to a mortgage lender. The Lender Support Program assists mortgage lenders with the identification and development of business strategies

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