MReport December 2020

TheMReport — News and strategies for the evolving mortgage marketplace.

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Page 9 of 68

default servicing trusted reliable informed @ 6.2020 With historic unemployment levels and many impacted homeowners seeking assistance, here's how mortgage servicers are working to keep up with the workload. RISING TIDES OF ECONOMIC HARDSHIP 68 LINES OF COMMUNICATION The executive team at Safeguard Properties discusses the critical nature of communication, and how the industry is managing the pandemic. 74 THE DEMOCRATIZATION OF DISTRESSED PROPERTY BUYERS A broader pool of foreclosure buyers means steady demand—even in stormy markets. 80 DISASTER RESPONSE DURING A CHALLENGING SUMMER When it comes to strategically managing natural disaster response this year, the IRS casualty loss program may have a critical part to play. default servicing trusted reliable informed @ 7.2020 As a global pandemic forces a worldwide reexamination of how to conduct business, learn how mortgage servicers are adapting. FROM A DISTANCE 52 POST-MORATORIUM PLANNING BEGINS NOW With a likely wave of delinquencies and defaults on the horizon, servicers should be preparing for the smoke to clear. 56 A MULTIMILLION-DOLLAR MISCONCEPTION Can servicers be reimbursed for property preservation expenses incurred after the FHA conveyance timeframe? 60 IS YOUR PROGRAM CARES ACT COMPLIANT? The industry must maintain business continuity planning while managing processes and regulatory changes in real time. 66 EFFECTIVE FORECLOSURE PREVENTION IN A CRISIS What lessons from the Great Recession's foreclosure and home price data can be applied to more recent market trauma? default servicing trusted reliable informed @ 8.2020 56 THE AUCTION ADVANTAGE Selling distressed properties at auction provides sellers with an outcome that is more fiscally and socially responsible than selling distress on the retail market. 62 LISTEN, EXPERIMENT, AND MEASURE Now is the time to ensure your customer experience initiatives are adapting to the new normal and you understand any shifts in your customers' needs and expectations. From investment bargains to changing purchase power for buyers, see what factors single-family investors are shopping for. SHOPPING FOR OPPORTUNITY DS News is the leading publication dedicated to providing default servicing professionals with news and content focused on their industry. SUBSCRIBE TO THE LEADER IN DEFAULT SERVICING NEWS SUBSCRIBE NOW! Call 214.525.6700 or connect with us online at

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