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34 | M R EP O RT BEST IN VALUATION PROVIDERS KEY PERSONNEL Keith Guenther Founder/CEO Rida Sharaf CSO Angela Hurst SVP Rob Pajon SVP, Product and Marketing Garrett Mays VP, Valuation & Vendor Management CONTACT INFORMATION Corporate Office: 25520 Commercentre Dr., Suite 150 Lake Forest, CA 92630 949.598.9920 www.USRES.com Contact: sales@usres.com COMPANY DESCRIPTION Founded in 1992, USRES provides an impressive range of financial support services for the purpose of providing valuation, acquisition, and disposition services to the real estate industry. With a focus on workflow transparency and stellar customer service, USRES utilizes RES.NET, an AICPA SOC-certified, SaaS technology platform, for the management and processing of their valuations services. BUSINESS LINES, PRODUCTS & SERVICES USRES offers clients a wide variety of valuation services including default and origination appraisals, BPOs, inspections, property condition reports, AVMs, and rental analysis reports. Over the past 29 years, the company has developed a reliable vendor network who are held to rigorous standards to ensure clients receive the highest quality product available. USRES is integrated with third-party technology partners including Real EC, FNC, Mercury, Encompass, Lending QB, UCDP, Platinum Data Solutions, and Collateral Analytics. KEY FEATURES & BENEFITS Broker Price Opinions USRES is committed to accuracy and maintains its place in the industry by partnering with a panel of vetted real estate agents, geared towards serving the BPO market, while consistently adhering to both quality and delivery specifications. Broker Price Opinions are examined by USRES' in-house staff of licensed specialists and along with its third-party automated analytic tools. Each BPO goes through a comprehensive audit to assure standards are followed and for accuracy. From assignment to delivery, every order is overseen by USRES's own state-side, seasoned staff. Default and Origination Appraisals As a nationally licensed AMC, USRES leverages integrations with UCDP and several leading QC tools to provide timely and accurate origination, default, and ARV appraisals through a variety of order/delivery methods. USRES seeks out and diligently maintains a robust panel of licensed appraisers, dedicated to their trade. USRES' professional staff assures proper assignment and maintains contact with the appraiser through to QC review and submission. The company ensures customers receive an end product that is completed timely without sacrificing accuracy. USRES' unparalleled technology solution provides a secure and seamless experience for clients, appraisers, and borrowers alike. Property Condition Reports Inspection and hybrid products have gained momentum over the last couple of years, due the increased availability of the necessary data and their effect on managing costs and overall risk. Whether driven by the need to reconcile values or attain a lower price point valuation blending both human touch and automation, these two inspection products leverage the USRES agent network to attain a highly accurate valuation. The Property Condition Report can be ordered standalone or with an AVM to fulfill any auditing concerns or investor requirements. Rental Analysis Reports The Rental Analysis Report is completed by a USRES-assigned real estate agent who conducts a personal inspection of each property. This product was designed to service investors looking to potentially lease recently acquired assets for a rent- and-hold strategy. When paired with other valuation products, the rental analysis report provides clients with the necessary data for selecting the most profitable strategy for every asset. Integrations Order Delivery: Mercury Network, FNC, Appraisal Scope, and Real EC Audit & Data Analytics: Platinum, Collateral Analytics, EAD portal, and UCDP Loan Origination: Lending QB, Ellie Mae, Encompass, and Black Knight ADDED VALUE Customer Service is a core principle that USRES takes very seriously. While competitors may use automated telecommunication systems, the company's 29 years of experience has shown them that a client's needs will always be served best by a responsive and professional staff. USRES aims to be seen as a resource to its partners and actively works with its clients to develop tailored solutions. This approach is further encouraged by the company's technology platform, which enables operational flexibility on an individual client level. USRES