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TH E M R EP O RT | 35 Special Advertorial Section TECHNOLOGY COMPANY GUIDE CORPORATE PROFILE Fiserv is a leading global provider of information management and electronic commerce systems for the financial services industry. The company drives innovation that transforms experiences for more than 13,000 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders, auto finance and leasing companies, brokerage and investment firms, and other business clients. Fiserv was formed in 1984. NASDAQ: FISV. REGULATORY COMPLIANCE Fiserv solutions give companies an integrated view of risk management across all business channels and tools to minimize exposure and avoid financial losses. Its solutions simplify regu - latory compliance with business rules for work- flows and queues, scripted completion of tasks, and process automation. Enterprise lifecycle information management provides risk analysis, issue identification and resolution, continuous reconciliation of loan data for real-time quality re - views, and full audit controls. Clients can quickly respond to industry changes using configurable rules and parameters. BUSINESS LINES, SERVICES, AND PRODUCTS Fiserv supports the full lifecycle of lending, from origination through servicing including special- ized support for investor reporting and engage- ment. The origination and servicing platforms are integrated with online secure portals for informa- tion exchange with consumers, business partners and investors, including full electronic mortgage support from disclosures through closing and electronic vaulting, reducing cycle time by accel - erating the exchange of information. Disclosure and servicing document print fulfill- ment options support the online capabilities, allowing customers to interact with their lender according to their personal preferences. Billing options support bill distribution and payment receipt through multiple channels, increasing cus - tomer convenience. Business process outsourc- ing helps clients manage customer support and peaks in production. This comprehensive life-of-loan support helps financial institutions close loans with consistent quality, support a superior consumer experience, manage loan interaction more efficiently, and introduce new products more effectively. KEY FEATURES Lending solutions from Fiserv increase client market share while decreasing costs to originate and service, enabling clients to increase loan volumes by enabling staff to support more loans with less paperwork. • Supports consumer-direct, retail and third-party origination for complete multi-channel loan production and servicing, including full private label subservicing with billing and reporting. • Real-time data exchange and processing enables complete transparency to staff, man - agement, investors and customers, improving stakeholder experience and reducing risk. • Flexible deployment options and configurable, lender-defined software components improve business processes and help organizations effectively manage their lending operations. • Versatile web services integration framework using industry standards makes information ex - change easy to adapt to rapidly changing needs. • Comprehensive electronic mortgage support, including integrated electronic closing and vaulting, allows gradual or full conversion to a paperless lending process. COMPETITIVE ADVANTAGE Fiserv's loan lifecycle management suite makes cli- ents the preferred partner to support their customer's financial goals—whether the customer is a con- sumer, a broker or correspondent, an investor, or the servicers for whom they sub-service. Clients grow market share by relying on Fiserv to help them drive loan quality through the life of the transac- tion via real-time data management and automation while supporting a superior customer experience. Fiserv provides the right solution suite to meet your needs, so you can manage your lending data holisti- cally—regardless of the point of origination or loan type—and reduce risk, gain processing efficiencies, take advantage of cross-sell opportunities, and use information more effectively. KEYS TO SUCCESS Fiserv has a track record of 30 years of investing in the right solutions at the right time to solve lending industry problems such as technology that offers open, rules- enabled architecture to increase efficiency, standard - ize compliance, and provide loan options tailored to your customer's needs; while providing the ability to digitally engage with all parties in the loan lifecycle. Quite simply, Fiserv helps you engage your staff and your customers to support lending at the speed of life. KEY PERSONNEL Jeffrey W. Yabuki President and CEO Bret Leech President, Lending Solutions Division Terri Gillespie VP Product Strategy and Management, Lending Solutions Division Bill Nicholson CIO, Lending Solutions Division STAFFING Approximately 21,000 associates CONTACT INFORMATION 255 Fiserv Drive Brookfield, WI 53045 Phone: 800.872.7882 Email: getsolutions@fiserv.com Web: Fiserv.com Fiserv, Inc.