MReport January 2018

TheMReport — News and strategies for the evolving mortgage marketplace.

Issue link:

Contents of this Issue


Page 4 of 67

TH E M R EP O RT | 3 CO NTE NTS 30 | TH E M R EP O RT PROPERTY VALUATIONS PROVIDERS SPECIAL ADVERTISING SECTION // PROPERTY VALUATIONS GUIDE U.S. Real Estate Services (USRES) KEY PERSONNEL Keith Guenther Founder and CEO Michael Bull CFO Angela Hurst SVP, Business Development Rida Sharaf SVP, Real Estate Operations STAFFING 90 Employees CONTACT INFORMATION 25520 Commercentre Drive, Suite 150, Lake Forest, CA 92630 Phone: 949.206.5369 Email: Web: COMPANY HISTORY Over the past 25 years, USRES has become an industry leader for a wide variety of valuation and REO disposition services. Throughout its tenure, USRES has cultivated a reliable and knowledge- able vendor panel of both agents and appraisers. These vendors are consistently vetted and graded to provide clients with partners they can trust on every level. In 2003, the company also created its proprietary software solution, RES.NET, to provide operational flexibility. Ownership of a premium tech- nology platform allows USRES to adjust practices to meet the specific needs of each client, and provide flexibility that other service providers simply cannot match. BUSINESS LINES, SERVICES, AND PRODUCTS USRES offers clients a wide variety of valuation ser- vices, including origination and default appraisals, BPOs, and rental analysis reports. Over the past 25 years, the company has developed a reliable vendor network that is held to rigorous standards to ensure clients receive the highest-quality product available. USRES takes pride in its reputation as a provider of the most accurate value assessments in the marketplace today. KEY FEATURES/BENEFITS Broker Price Opinions USRES maintains a select group of licensed agents geared towards serving the BPO market, while consistently adhering to both quality and delivery specifications. USRES is committed to accuracy and maintains its place in the industry by partnering with a panel of vetted REO listing agents. USRES' in-house staff of licensed appraisers and third-party analytics further scrutinizes these values. This process ensures every BPO goes through a com- prehensive audit for content and accuracy. From assignment to delivery, every BPO is overseen by USRES' experienced staff to ensure pinpoint ac- curacy in every order. Appraisals USRES seeks out and retains a robust network of licensed appraisers dedicated to their trade. All valu- ations are reviewed and audited by both an in-house team of appraisers and integrated QC functionality, giving our clients the perfect blend of technology and personal oversight. In this way, the company ensures customers receive an end product that is completed on time without sacrificing accuracy. USRES' unparalleled technology solution provides a secure and seamless experience for clients, ap- praisers, and borrowers alike. Rental Analysis Reports The USRES rental analysis report is a timely response to rentals becoming a viable revenue source for mortgage bankers pursuing NPL acquisi- tions. This product is completed by the company's network of more than 80,000 agents who personally inspect each property. When paired with other valu- ation products, the rental analysis report provides clients with the necessary data for selecting the most profitable strategy for every file. Through varied offerings in this and other niche segments, USRES has made a name for itself as a provider of end-to-end servicer solutions. REO Disposition USRES draws on its 25 years of experience to provide its clients with superior processes, along with the support of our knowledgeable staff. As the market fluctuates and client strategies adjust, USRES provides expert assistance for liquidating REO inventory through a wide range of products and services. USRES delivers extensive liquidation services and supports a la carte services, including HOA management, eviction management, closing services, and property tax coordination. COMPETITIVE ADVANTAGE Longevity has provided USRES with advantages that are simply unavailable to inexperienced provid- ers. By leveraging its REO disposition platform and years of service, USRES has developed a network of over 80,000 REO agents, each of who actively sell homes and understand the local market condi- tions. These specialized agents are then carefully graded for turn time and accuracy and are assigned BPOs in their local areas. The company goes on to combine its national vendor network and in-house experts to provide the most accurate value assessments for inves- tors making asset management and bulk purchase decisions. USRES utilizes its in-house technology solution, RES.NET, to constantly monitor perfor- mance, run grades and reports, and analyze each prospective agent and appraiser to ensure the best candidate is always on the job. 12 A TALE OF TWO DECADES In many ways the last 10 years have been the worst and best of times for the housing market. MReport dissects a decade that began with the housing market crash, and slowly recovered through evolving mortgage processes, emerging technologies, and new regulations. 16 COLLATERAL DAMAGE As the pool of appraisers continues to shrink, the mortgage industry is searching for solutions and technology is helping the cause. 20 CHECKS AND BALANCES: ENSURING GENDER EQUALITY IN LENDING Women borrowers still face unique challenges when taking a loan. Learn how lenders can combat unintentional discrimination. 24 5 PROS AND PITFALLS INVESTORS FACE WHEN JUMPING INTO RESIDENTIAL REAL ESTATE Residential real estate continues to be an attractive investment, learn how to get into this market. SPECIAL SECTION 27 PROPERTY VALUATION GUIDE We present the companies at the forefront of property valuation progress. DEPARTMENTS 7 MDWELL Tug of War: If it's a buyer's or seller's market may just depend on the MSA you're targeting. 8 TAKE 5 Leah Fox, EVP of Technology and Services Delivery, LoanLogics 10 MCROWD Who's moving on and who's moving up in the industry 28 | TH E M R EP O RT PROPERTY VALUATIONS PROVIDERS SPECIAL ADVERTISING SECTION // PROPERTY VALUATIONS GUIDE Carrington Property Services, LLC KEY PERSONNEL Kevin Cloyd Chief Administrative Officer Michael Dormer Senior Vice President Devin Demers Director Tom Huddleston SVP, Institutional Business Channel STAFFING Valuations network: 9,000+ Internal agent network: 1,600 Referral agent network: 2,150 Property management: 200+ CONTACT INFORMATION 1600 South Douglass Road, Ste. 130A, Anaheim, CA 92806 Phone: 866.225.1780 Email: Web: CORPORATE PROFILE Carrington Price Pointe (CPP), a division of Carrington Property Services, LLC (CPS) is focused on providing diligence and valuation-related ser- vices to the mortgage and residential real estate investment industries. CPP has leveraged years of experience providing services to the originations, servicing, and investment affiliates of the Carrington family of companies, as well as external clients to develop solutions tailored to the specific needs of each group. Carrington offers its clients creative and customized solutions based on each client's needs, while providing insights it has honed over the years. COMPANY HISTORY Carrington began by providing multiple valuation and diligence services in 2003. The unprecedented market conditions experienced from 2007 onward spurred the development of additional products intended to better account for dynamic market conditions. In 2013, CPP launched an enhanced platform that provides more accurate and reliable tools by combining Carrington's 15 years of industry expertise and the integration of comprehensive data and market analytics. REGULATORY COMPLIANCE All reviews are performed in accordance with state and federal law as it pertains to asset valuation. BUSINESS LINES, SERVICES, AND PRODUCTS CPP currently offers a full suite of services to sup- port residential mortgage originations and servicing, residential mortgage investments and securitization, and single-family rental investment, securitization, and sales. Diligence services include proprietary products that incorporate an agent's inspection and local market expertise with a traditional collateral review and reconciliation. GEOGRAPHICAL SCOPE AND COVERAGE AREA CPP offers national coverage. KEY FEATURES/BENEFITS CPP's products and services are technology-based and integrate MLS data to provide a more efficient and reliable result. CPP's history of supporting its capital markets, servicing, and originations affiliates allows it to appreciate the needs of clients from their perspective. COMPETITIVE ADVANTAGE Carrington is a unique provider of valuation-related services that is rooted in its commitment to deliver solutions that best meet its clients' needs in an ever- changing market. For the past 15 years, Carrington has focused its ability to provide accurate and reliable results to help its clients maximize returns in nonperforming loan trading, servicing distressed as- sets, and SFR rental acquisitions and management. ADDED VALUE TO CLIENTS CPP is a member of the Carrington family of compa- nies, which has more than 5,000 employees and of- fers products and services for the full lifecycle of the single-family residential market. CPP provides the expertise and resources of a valuations company coupled with the legal, compliance, management, technology, and business knowledge of all of the company's affiliates. KEYS TO YOUR SUCCESS CPP understands the goals and needs of its clients. The CPP team is experienced in managing to a financial return goal, as well as to process, time- lines, and quality. CPP's dedicated and seasoned management team is continuously pursuing ways to improve and refine its products, all to help clients meet their operational and financial goals. INDUSTRY AWARDS, ACCOLADES, AND MILESTONES In 2017, Morningstar assigned its highest ranking, MOR RV1, to CPP. With the initiation of this ranking, CPP joins CPS' institutional asset management and rental property management divisions that have held the MOR RV1 ranking since 2014 (reaffirmed in 2015, 2016, and 2017). Both service verticals are supported by CPP's services and analytics. Since 2007, CPP has deployed their proprietary diligence product in the acquisition of $9.3 billion in non-per- forming loans, and performed over 44,000 diligence and collateral reviews in support of trading opera- tions. Since the launch of a new technology platform in 2013, CPP has completed over 140,000 BPOs. Additionally, CPP was an early entrant to the SFR rental diligence space and has performed diligence on nearly $2 billion in SFR rental assets. • Morningstar MOR RV1 ranking 2014, 2015, 2016, 2017 • SAS 70 Report 2010, 2012 • SSAE 18/SOC 1 Type II Report (formerly known as SAS 70 and SSAE No. 16) 2013, 2014, 2015, 2016, 2017 PROPERTY SERVICES Though the mortgage industry continues to evolve, the demand for accurate property valuations will remain the same. The methods companies use to determine those valuations, however, may not. Today's leading property valuation companies are high-tech and in tune with client demands. In the first guide of the new year, MReport is proud to feature the industry's top property valuation companies who are ahead of the curve in terms of innovation, quality, accuracy, and responsiveness. In the next pages, we present the companies at the forefront of property valuation progress. PROPERTY VALUATION GUIDE P R E S E N T S Special Advertorial Section TH E M R EP O RT | 27 $ $ $ $ $ $ $ $ $ $ $ $ $ $

Articles in this issue

Links on this page

Archives of this issue

view archives of TheMReport - MReport January 2018