TheMReport

MReport June 2018

TheMReport — News and strategies for the evolving mortgage marketplace.

Issue link: http://digital.themreport.com/i/987227

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TH E M R EP O RT | 3 CO NTE NTS 20 MEASURING CHANGE Diversity cannot be beneficial unless organizations understand and implement best practices that embrace inclusion—we see how far companies have come 50 years after the Fair Housing Act was introduced. 26 KEEPING UP WITH DEMOGRAPHICS Creating a diverse customer base starts by looking at your company culture and community outreach strategies. 30 SLAYING THE C-LEVEL DIVERSITY MYTH Creating diversity at the corporate level starts with letting go of old habits and installing new procedures that will create lasting change. 33 BREAKING THE BOTTLENECK How mortgage lenders can significantly reduce the time it takes to integrate new software. 34 3 WAYS TO CONNECT WITH DIVERSE BUYERS As the mortgage industry gets acquainted with the changing needs of homebuyers, here are ideas for mortgage leaders to succeed in catering to a diverse population. DIVERSITY SPOTLIGHT 37 The American Mortgage Diversity Council's new Vice Chair, Charmaine Brown, discusses what diversity means for her and what she plans to achieve in her role at the council. 44 Catching up With Yvette Gilmore, Freddie Mac's VP of Servicing Performance. DEPARTMENTS 12 TAKE 5 Riham El-Lakany, VP and Chief Marketing Officer, Freddie Mac 14 MCROWD Who's moving on and who's moving up in the industry

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