MReport May 2021

TheMReport — News and strategies for the evolving mortgage marketplace.

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Page 18 of 67

M R EP O RT | 17 "Change is hard. People get used to doing things the way they've always done them. When volumes are soft, the pain goes away, and people forget. When volume spikes up again, they go, 'Oh, I should have done that before.'" —David Aach, COO, Blue Sage

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