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Publisher Publisher Jon Ball Jon Ball contributing editor contributing editor Abby Gregory Abby Gregory online editor online editor theMrePort.coM theMrePort.coM Ryan Schuette Ryan Schuette Publisher coPy editors coPy editors associate publisher Editor Mark Hulme Alison Rich Alison Rich Carrie Bay emily White Youree emily White Youree heather hill Ashley R. Harris heather phil Britt hill Tory Barringer Bob Calandra phil Britt eric Fox Copy Editors Alison Rich Bob Calandra Jack Konyk Youree Emily White eric Fox Mark Lieberman Jack Konyk Contributors Chuck Green creative director Jason Stone Cade Holleman Mark Lieberman art director Jonathan Won Brian Lynch creative directors Jason Stone associate art director Bruce Sons Mark L. Meyer Conrad Vaquez art director Chanyanont Loha-Unchit Jonathan Won design director Walter J. Werchanowskyj Sean Walker contributors Online Editor theMReport.com contributors YOUR business is OUR business! OUR business is OUR business! on First American Mortgage Services is laser focused mitigating YOUR cost, risk and exposure by aligning st Americanour advancedServiceswith YOUR strategicon Mortgage solutions is laser focused objectives igating YOUR cost, risk and exposure by aligning and compliance needs. advanced solutions with YOUR strategic objectives We are the New First American, over 120 years young, d compliance needs. strong and financially secure. MCOFFICE.COM are the New First American, over 120 years young, ong and financially secure. associate art directors advertising creative director Brandon Shangraw social Media social media Ani Vera THEFIVESTARINSTITUTE Brandon Shangraw FORDEFAULTSERVICINGPROFESSIONALS Chris Warren circulation/corresPondence circulation chairMan & chief creative officer Mark hulme THEFIVESTARINSTITUTE edward R. Delgado chief executive officer FORDEFAULTSERVICINGPROFESSIONALS Andi Zimmerman chief financial officer corPorate officers Corporate John harrison Officers director of huMan Chairman & resources ernest Gillespie chairMan & Chief creative officer director of oPerations chief creative officer Mark Hulme Mark hulme Toby Tull president & executives account Ed Delgado Chief executive Officer chief executive officer senior account executive business develoPMent Director of accounting account executives Web-based Celina Avila Rebecca McDowell corPorate officers Chief Financial Officer sPonsorshiPs A total end-to-end mortgage lending software system Leon McKenzie Blake Stepan Technology business develoPMent Mortgage Office Software Bruce Sons Dina Duncan (214.525.6740) Jason Stone Chanyanont Loha-Unchit Jason Myers (214.525.6760) Art Director Jonathon Won design director Andi Zimmerman (214.525.6724) Sean Walker design Director Sean Walker technology advertising Toby Tull Dina Duncan (214.525.6740) Advertising Brandon Shangraw Robyn Clayton (214.525.6716) Jason Myers (214.525.6760) Thomas Griffin (214.525.6754) social Media Leon McKenzie Andi Zimmerman (214.525.6724) David Hoierman (214.708.2344) Ani Vera technology Ryan McLemore (214.525.6723) Toby Tull circulation/corresPondence Celina Myers (214.525.6760) Jason Avila edward (214.525.6792) Donna LottR. Delgado John Myers (214.525.6760) JasonHarrison Andi Zimmerman Ernest Gillespie Renee Charles (214.525.6742) John Griffin (214.525.6754) Thomasharrison Marketing director of huMan resources Kristin Larson (214.525.6713) Matt Hulme ernest Gillespie Ryan McLemore director of oPerations (214.525.6706) Toby Tull Production Luke Rose Marketing executives account Travis Bogdon Matt hulme senior account executive ason Stone Art Direction JDonna Lott (214.525.6792) Production Kyle Curtis Sean Walker sPonsorshiPs Miguel Martinez (214.525.6760) Jason Myers Jonathon Won Christian McCrossan account executives Danielle Marino Renee Charles (214.525.6742) concierge Celina Avila Chief Economist Thomas Griffin (214.525.6754) Mark Lieberman art direction Jason Stone Kristin Larson (214.525.6713) Sean Walker Ryan McLemore No part of this publication may be reproduced without Jonathan Won chief financial officer written permission from the publisher. (214.525.6706) ©2013 REO Publishing LLC Marketing Reserved Bogdon No part of this publication may be reproduced without Travis All Rights written permission from the publisher. Hosted by Mortgage Computer Insight | Innovation | Integrity First American Title Insurance Company and First American Mortgage Services make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. FIRST AMERICAN and FIRST AMERICAN TITLE are trademarks owned by First American Financial Corporation. Established 1974 © 2011 First American Financial Corporation and/or its affiliates. All rights reserved. 2 | 2 | The M RepoRT The M Report sight | Innovation | Integrity Matt hulme This publication is intended to provide accurate, authoritative, and detailed information in regard to ©2011 Reo matter covered. All written materials are the subject publishing LLC Production the publisher is not engaged in rendering disseminated with the understanding that Reserved Curtis All Rights Kyle legal advice or other professional services. Under no circumstance should the This publication is intended to provide accurate, authoritative, and detailed be information contained herein be relied uponMiguel Martinez as legal advice as it is designed to ainformation in regard to the MReport strongly encourages the use of qualified source of information only. subject matter covered. All written materials are Christian McCrossan disseminated with the understanding that the publisher issubject matter covered. attorneys or other qualified experts with regard to the not engaged in rendering legal does not guarantee the accuracy of Under no circumstance should for MReportadvice or other professional services.the information and is not liable the any information contained concierge herein be relied uponCelina Avila of these materials. damages, losses, or other detriment that mayas legal advice as it is designed to be result from the use a source of information only. MReport strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. art direction Jason Stoneis not liable for any MReport does not guarantee the accuracy of the information and damages, losses, or other detriment that maySean Walker these materials. result from the use of Follow us. Jonathan Won No part of this publication may be reproduced without written permission from the publisher. ©2011 Reo publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MReport strongly encourages the use of qualified