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38 | TH E M R EP O RT Special Advertorial Section PROPERTY VALUATIONS GUIDE Pro Teck Valuation Services COMPANY DESCRIPTION Pro Teck Valuation Services is a national provider of appraisal management and residential real estate valuation services. Pro Teck works with lenders, loan servicers, and investors to improve risk management through superior real estate collateral information. With a sharp focus on accuracy, compliance, and customer service, Pro Teck delivers a comprehensive suite of valuation products including appraisals, desktop appraisals, BPOs, desktop reviews, AVMs, data/analytics and hybrid solutions. Pro Teck also comments on real estate trends at HomeValueForecast.com. COMPANY HISTORY Pro Teck Services was established in 1977, providing a variety of services including home alarm systems, credit reporting, and property casualty appraisals. In 1990 current CEO Tom O'Grady joined the company, obtained his appraisal license, and refocused the business on residential real estate valuation. In 1994 O'Grady purchased the company and became its CEO. Since that time annual revenues have grown from $1 million to $65 million. Today the firm has 185 full- time employees and more than 40,000 real estate professionals in its national network of appraisers, real estate brokers, and agents. REGULATORY COMPLIANCE • Pro Teck is at the forefront of industry, regulatory, and information security compliance. • Pro Teck is a founding member of the Real Estate Valuation Advocacy Association (REVAA). Tom O'Grady, CEO, is a board member and Pro Teck's Chief Compliance Officer, Jeff Dickstein, is an active member involved in several of REVAA's committees focused on state and federal advocacy related to AMC and lending regulations. Dickstein is also the sitting Chairman of the Appraisal Foundation's Industry Advisory Council and active with the Collateral Risk Network, the Five Star National Appraisal Congress, and the National Association of Appraisers. • Pro Teck uses StateScape to track all federal and state legislative and regulatory requirements. Pro Teck's Chief Information Security Officer (CISO) is a member of Shared Assessments, the trusted source in third party risk assurance. • Oversight for the Info Sec and Compliance Team is provided at monthly meetings by the Risk and Compliance Committee that includes one board member, the CFO, COO, CCO, the Director of HR as well as the Info Sec Team. • Pro Teck is currently completing its first SSAE16 SOC2 Assessment with McGladrey [available Q1 2016]. The company also has a Board of Advisors that provides governance and strategic guidance through their participation in monthly board meetings with the executive team. BUSINESS LINES, SERVICES, AND PRODUCTS Pro Teck is a national provider of Appraisal Management (AMC) and residential real estate valuation services. Pro Teck delivers a comprehensive suite of valuation products including: • Appraisals • Desktop appraisals • Hybrid valuation solutions • BPOs • Desktop reviews • AVMs • Data and analytics Pro Teck also comments on real estate trends at HomeValueForecast.com. KEYS TO SUCCESS Pro Teck's keys to success are outlined in its Customer Promise. The Pro Teck culture of continuous improvement is driven by an experienced team who develop solutions and processes to meet the changing needs of our clients on an on-going basis. Pro Teck promises: • To deliver the most accurate valuations possible • To demonstrate the highest levels of customer service and account management, with continuous improvement throughout the term of the relationship • To configure a solution to meet current market and regulatory requirements, as well the ability to recognize and adapt to changing market conditions, compliance directives, and business strategies • To support progressive IT and integration initiatives; and • To provide exceptional pricing that supports the highest quality and service standards AWARDS AND ACCOLADES • One of Inc. 5000s fastest growing privately held companies for six years • Hire Minds Award KEY PERSONNEL Thomas O'Grady Principal and CEO Basil Pallone CFO Jeff Dickstein CCO Todd Gerspach COO Matt Jenkins EVP, Client Relations STAFF 185 employees CONTACT INFORMATION 307 Waverley Oaks Road, Suite 305 Waltham, MA 02452 Phone: 781.899.4949 800.886.4949 Email: sales@protk.com Web: ProTeckServices.com