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18 | TH E M R EP O RT EXPOSURE The 2016 Five Star Conference and Expo September 11-13 | Hilton Anatole | Dallas, Texas For well over a decade, the Five Star Institute has been at the cutting edge of industry events, providing innovative and collaborative opportunities to support the continually evolving needs of every mortgage servicing professional. The 13th annual Five Star Conference, the largest event in mortgage servicing, featured thousands of professionals, hun- dreds of exhibits, and dozens of interactive engagements. Event highlights included the six Academic Labs; the Women in Housing Leadership Forum featuring keynote speaker Laura Bush, First Lady of the United States 2001-2009; and the Keys for Life Dinner & Concert featuring musical guest Trace Adkins and the presentation of mortgage-free homes to wounded veterans. 1 2 3