MReport March 2018

TheMReport — News and strategies for the evolving mortgage marketplace.

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TH E M R EP O RT | 37 SPECIAL ADVERTISING SECTION // COMPLIANCE COMPANY INDEX Aspen Grove Solutions KEY PERSONNEL Edmond Buckley President Sean Ryan CEO Mike McAuliffe COO John Gannon CFO Ron Briggs SVP Business Development Niamh Hennessy SVP Professional Services STAFFING 150 Employees CONTACT INFORMATION Company Headquarters 706 W. Patrick St. Frederick, MD 21701 Phone: 240.345.3430 Website: Contact: Ron Briggs SVP Business Development Phone: 240.345.3171 Email: ron.briggs@aspengroveso- CORPORATE PROFILE Aspen Grove Solutions (Aspen) is a leading provider of enterprise-wide technology, delivering a property servicing platform to the financial and mortgage services industries. Aspen's innovative solutions help its clients save money, reduce risk, and provide a better service to customers who find themselves in difficulties with their mortgage. Aspen believes that what the company is doing creates better outcomes for borrowers and for investors/servicers. Aspen is revolu- tionizing the default-servicing platform for the better. COMPANY HISTORY Founded in Boston Massachusetts, and now headquartered in Frederick, Maryland, with offices in Tralee, Ireland, Aspen has been providing technology solutions to the mortgage default services industry since 1997. Aspen's Property Servicing platform is unique to the industry. Aspen's solutions increase compliance, decrease risk, reduce costs, improve quality, and are easy and quick to implement. By focusing on solutions to manage everything to do with the property asset, while complementing loan servicing, Aspen is revolutionizing default servicing. Servicers have a single view of everything that hap- pens on the asset level no matter which third party vendor or internal team member carries out the work. BUSINESS LINES, SERVICES, AND PRODUCTS Aspen gives servicers the tools to manage default op- erations while addressing industry problems such as cost control and recovery, investor allowable manage- ment and gathering of claim data, elimination of bill- backs, vendor oversight, compliance and reputational risk, quality control, and community safety. Some of the country's largest organizations use the Aspen Property Servicing platform to manage the life cycle of hundreds of billions of dollars' worth of assets. Industry Standard Background Check Aspen Grove has revolutionized the mortgage field services industry. Aspen introduced the first and only industry-backed, fit-for-purpose standardized criminal background check for mortgage field services personnel. Now widely adopted across the industry, it means that field service personnel need one and only one background check to be able to work for multiple clients and work providers. Vendor Compliance Through the introduction of a standard, Aspen has seen vendor compliance levels rise across the board. Supplementing the standard are the Proof of Compliance and Proof of Service offerings for any mortgage field service work. This means proving the service provider was at the property at the date and time of service and proving the service provider complied with the standard check. Combined, these solutions drive up compliance, cut down on fraud, en- able lower-cost standard for service providers, make neighborhoods safer, reduce costs and overheads, and help with vendor management. Property Servicing Platform Aspen's property servicing solutions provide mortgage servicers and asset owners complete control of their assets during the full default lifecycle, including pre- foreclosure asset management, property inspection, maintenance, repair, and preservation, REO, short sale, hazard claims, conveyance management, and all aspects of property default management and servicing. Unlike other solutions, this platform facilitates busi- ness change and expansion by adding flexibility in an easy, configurable, cost-effective, and non-disruptive manner. A recent example is the company's built- for-purpose Preserve & Protect module, which gives mortgage servicers full end-to-end control over all work pricing, including managing all investor allow- ables BEFORE the work is done—thus eliminating bill-backs from the process and potentially saving millions of dollars. Stats: • Aspens Property Servicing Portal processes more than one million work orders every month. This includes 700,000 inspections and 300,000 preservation orders • Aspen has more than 2.5 million properties on its platform • Aspen's clients have disposed of assets worth in the region of $100 billion using the Aspen platform • Aspen's platform is being used to ensure compliance of over 20,000 vendors • Some 23 million photos have been uploaded on the platform, and more than 100 new photo attachments are being added each minute Areas of Expertise: • Inspections • Preservations • Conveyance management • Vendor management & compliance • Hazard claims • REO and short sales • Broker and agent solutions • Third party data TESTIMONIAL "This [Aspen] functionality has provided enhanced and valuable visibility into the status and expenses with each work order, including improvements in the control and oversight of our vendors." —Wells Fargo

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